Senior GRC Engineer
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Job Description
Senior GRC Engineer at Workstreet managing cybersecurity compliance for clients and leading a team of analysts. Delivering exceptional client experiences while overseeing projects in various regulatory frameworks.
Responsibilities:
- Own the Client Experience: Serve as the dedicated primary contact for a portfolio of high-complexity, long-term client accounts, ensuring consistent delivery, proactive communication, and strong relationships at every stage of the engagement.
- Lead Client Engagements: Conduct regular client meetings, deliver progress updates, set expectations, and guide clients through audits, assessments, and compliance milestones with clarity and confidence.
- Communicate with Care: Engage directly with U.S.-based clients via phone, email, and text to address compliance concerns, provide expert guidance, and ensure clients always feel supported and informed.
- Handle Escalations: Resolve complex client issues swiftly and professionally, applying a solution-oriented approach that reinforces client trust and satisfaction.
- Be a Trusted Advisor: Build long-term relationships by understanding each client's unique business context and delivering compliance guidance that is practical, relevant, and actionable.
- Manage and Develop a Pod of Analysts: Provide day-to-day direction, constructive feedback, and professional development support to a small team of junior analysts, fostering a high-performance and collaborative culture.
- Drive Accountability: Ensure the pod delivers high-quality work on time across all active client engagements, stepping in to support and coach where needed.
- Interpret Regulatory Frameworks: Analyze and apply cybersecurity compliance requirements under SOC 2, ISO 27001, HIPAA, NIST CSF, and related standards.
- Lead Compliance Projects: Oversee multiple client engagements simultaneously, including audits, evidence collection, control mapping, and due diligence or incident response activities.
- Develop Compliance Programs: Create, implement, and maintain cybersecurity policies, procedures, and supporting documentation to meet audit and certification objectives.
- Collaborate on Risk Management: Work with internal and external teams to identify, assess, and mitigate cybersecurity and compliance risks.
- Drive Process Improvement: Enhance standard operating procedures, playbooks, and compliance frameworks to strengthen operational effectiveness.
Requirements:
- Demonstrated experience managing client relationships directly — you are comfortable owning accounts, navigating difficult conversations, and being the face of the engagement
- Exceptional professionalism in all client-facing communication, with outstanding written and verbal English skills
- 3+ years of experience managing or leading a small team (pod, squad, or similar structure)
- 3+ years of experience in cybersecurity compliance, including hands-on work with SOC 2, ISO 27001, or NIST CSF frameworks
- Proven ability to manage multiple compliance projects concurrently without sacrificing quality or client experience
- Strong organizational skills and the ability to thrive in a fast-paced startup environment
- Familiarity with creating and enforcing cybersecurity policies
- Experience working in a tech company with a cybersecurity focus
Benefits:
- Career Development: Clear growth path with mentorship and training opportunities
- Technical Training: Comprehensive onboarding on security and compliance frameworks
- Competitive Compensation: Competitive base salary with regular performance reviews, merit-based appraisals, and bonus opportunities
- Growth Opportunity: Early-stage company with significant room for career advancement
- Remote-First Culture: Flexibility to work from anywhere while collaborating with a global team
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