Senior Quality Assurance Analyst
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Job Description
Senior QA Analyst validating nesto's cloud mortgage platform before client UAT. Designing end-to-end coverage, investigating automation failures, and coordinating bug resolution.
Responsibilities:
- Design test coverage and scenarios ahead of UAT
- Validate that solutions address customers' actual problems, not only feature specifications
- Partner with developers and product managers across the SDLC
- Clarify requirements, identify gaps early, and define acceptance criteria
- Translate business and data requirements from URDs, PRDs, HLDs, and product/design specifications into comprehensive test plans
- Recommend what should be automated and why in partnership with Automation Developers
- Investigate automation failures and follow up on results
- Flag testing gaps and priorities
- Work with Delivery leadership and stakeholders to prioritize testing and coverage against client needs
- Own tactical bug triage and coordination during UAT
- Act as a primary point of contact for client-reported issues
- Review and run tests using test management tools
- Provide project-team feedback on automation suitability
- Build pre-UAT test coverage and scenarios and run coverage independently
- Contribute to test strategy and end-to-end coverage decisions
Requirements:
- 5+ years of QA experience in a Senior Quality role
- Experience testing SaaS/cloud applications
- Deep understanding of the full SDLC and Quality Engineering's role in development
- Strong end-to-end and functional testing experience
- Ability to evaluate solutions from the customer's point of view
- Cross-module investigation skills and root-cause analysis across systems or teams
- Experience tactically coordinating testing during Pre-UAT/UAT, including tickets, status reporting, and resolution tracking
- API testing experience using Postman (must-have)
- Ability to review automation run results and investigate failures, including CI/CD pipeline runs such as GitHub Actions
- Agile fluency and comfort with rapid release cycles
- Comfortable working extensively with PRDs
- Willingness to bring AI tools into daily work
- Candidates must be based in Canada
- Eastern Time working hours strongly preferred
- Successful background, criminal, and reference checks required before receiving an offer
Benefits:
- Comprehensive extended health, dental, and vision coverage, featuring 100% drug coverage
- $1,500 combined annual Health & Wellness Spending Account flex fund
- 4 weeks of vacation plus 8 personal floater days
- Group RRSP/DPSP plan with competitive company-matching contributions
- Telemedicine services via Dialogue
- Coverage for licensed practitioner services
- Maternity and Parental Leave Top-Up programs
- Remote-first work arrangement
- Support for using AI tools to automate repetitive work
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