Lead QA Engineer
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Job Description
Lead QA Engineer owning web, API, and mobile quality for Backcountry’s outdoor e-commerce business. Building Playwright automation, CI/CD validation, and AI-assisted testing.
Responsibilities:
- Own the end-to-end testing lifecycle across Backcountry’s web, API, and mobile platforms
- Define scalable QA frameworks, automation strategies, and release validation standards supporting weekly deployments
- Drive shift-left practices by integrating quality checks early in the SDLC
- Maintain and improve functional, regression, and performance/load testing coverage
- Develop, coach, and grow QA engineers
- Influence quality practices across engineering teams and advocate for QA best practices
- Create reusable agents to reduce team overhead
- Champion Playwright as the primary automation framework and expand web and API coverage
- Integrate automation into CI/CD pipelines and support release validation, including occasional after-hours deployments
- Lead Apple Pay automation and AI-assisted testing initiatives
- Evaluate and adopt QA tools such as BrowserStack, Appium, and Gatling
- Partner with product managers, developers, and DevOps in Agile delivery workflows
- Manage defects and organize test cases in Jira and TestRail
- Align stakeholders on quality signals and communicate release readiness
- Define and track KPIs for product quality, defect density, test coverage, and release reliability
- Establish performance and load testing checks in the delivery workflow
- Surface quality trends and drive resolution before release blockers occur
Requirements:
- 7+ years of experience in Quality Assurance and Testing, with at least 2+ years in a lead or senior individual contributor capacity
- Proven, hands-on experience with Playwright for web and API E2E automation
- Strong automation fundamentals across Cypress, Selenium, or comparable frameworks; ability to build and maintain scalable test suites
- Working proficiency in Python, JavaScript, or Java; ability to operate in test frameworks and validate or correct AI-generated code
- Solid experience with functional, regression, and performance/load testing using Postman, JMeter, or equivalent
- Demonstrated SDLC and Agile experience with strong defect lifecycle management using Jira and TestRail
- Ability to operate independently under a steady release cadence and manage competing priorities without close supervision
- E-commerce QA automation experience, particularly in frequently shipping environments with CI/CD integration
- Familiarity with BrowserStack, Appium, Gatling, or Argo CD
- Experience with observability tooling such as Grafana or GCP-based infrastructure
- Hands-on experience with Apple Pay automation or similar payment flow testing
- Practical, responsible use of AI-assisted testing tools, including validating and correcting AI-generated test code
- Strong communication and stakeholder alignment skills, including the ability to influence without authority
Benefits:
- Milestone moments, employee stories, and exclusive outdoor perks
- Hands-on access to advanced AI and automation tooling
- Greater scope, new challenges, and leadership opportunities for high performers
- Primarily remote work
- Private medical and life insurance
- Additional paid time off
- Monthly allowances and reimbursements
- Employee discounts
- Opportunities for professional growth
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