Senior Revenue Operations Manager
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Job Description
Senior Revenue Operations Manager scaling GTM processes, systems, and data for Cobalt’s offensive security testing platform. Connecting Marketing, Sales, Customer Success, and Finance across the customer lifecycle.
Responsibilities:
- Own strategic RevOps initiatives end-to-end, translating business needs into scalable solutions and measurable outcomes
- Partner with Marketing, Sales, Customer Success, and Finance leaders to improve GTM effectiveness
- Design and improve GTM processes including opportunity management, pipeline and forecasting, account and territory management, deal workflows, renewals, expansion, and quote-to-cash
- Own Marketing Operations processes including lead lifecycle, scoring, routing, campaign management, attribution, intent signals, and funnel conversion
- Own Customer Success Operations processes including health scoring, segmentation, account and whitespace planning, renewals, expansion, churn risk, and retention
- Improve customer lifecycle handoffs and data flows from acquisition through expansion
- Drive GTM systems and process optimization, including Salesforce governance, workflows, automation, integrations, and system improvements
- Partner with GTM Analytics on metrics, reporting requirements, and data standards
- Strengthen GTM data quality and governance
- Leverage process improvements, automation, technology, and AI to improve GTM efficiency
- Lead complex cross-functional initiatives and change management
Requirements:
- 7+ years of experience in Revenue Operations or GTM Operations within a B2B SaaS environment
- Demonstrated experience supporting multiple stages of the customer lifecycle
- Expertise across Salesforce, HubSpot, and Customer Success platforms
- Strong understanding of Marketing Operations and demand generation processes
- Strong understanding of Customer Success Operations and post-sale processes
- Strong understanding of Sales Operations and commercial processes
- Experience owning complex, cross-functional RevOps initiatives from problem definition through adoption
- Strong project management skills
- Experience supporting complex B2B SaaS deal structures, including renewals, co-terming, pricing, and approval workflows
Benefits:
- Competitive compensation
- Attractive equity plan
- 401(k) program (US)
- Medical, dental, vision and life insurance (US)
- Wellness stipend
- Work-from-home equipment and wifi stipend
- Learning and development stipend
- Flexible, generous paid time off
- Paid parental leave
- Ongoing mentorship opportunities
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