Senior Software Engineer – Conversational AI, Python
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Job Description
Senior Software Engineer building low-latency conversational banking AI agents at Glia. Designing agentic voice frameworks, LLM guardrails, and reliable real-time production systems.
Responsibilities:
- Design, build, and ship the core agentic voice AI framework, including conversation orchestration, tool calling, and runtime architecture
- Build and evolve guardrails, grounding, policy checks, and evaluation controls for trustworthy banking LLM agents
- Profile, measure, and optimize latency across the real-time voice pipeline
- Unify runtime architecture and reduce configuration friction for rapidly launching new banking use cases
- Maintain stability and reliability of existing production systems
- Collaborate with product, design, and engineering teams across Europe and Vancouver to turn ambiguous problems into shipped outcomes
- Use AI-assisted development tools daily and help establish standards for reviewing and verifying agent-generated code
Requirements:
- Production experience building AI systems
- Strong understanding of LLM architecture, including prompting and context management, tool use and agentic flows, retrieval and grounding, evaluation, and latency/cost/quality tradeoffs
- Real-time or voice AI experience is a strong plus
- Experience with agent SDKs such as the Claude Agent SDK or OpenAI Agents SDK is a strong plus
- Ability to design complex components, make sound tradeoffs, and identify risks early
- Track record of fast, reliable delivery and ownership of quality
- Experience directing, verifying, and reviewing AI-generated code
- Proactive approach to identifying problems, partnering with PMs, and driving projects to delivery
- Adaptability in a fast-paced environment
- Ability to learn unfamiliar tools and practices quickly
- Clear written and verbal communication and effectiveness on a distributed team
- Ability to overlap at least 2 hours daily with Pacific Time, specifically 9:00–11:00 AM PT
- Prior tech lead, team lead, or mentorship experience is ideally preferred
- Proficiency with Python, Elixir, TypeScript, React/JavaScript, PostgreSQL, DynamoDB, S3, AWS, DataDog, Jenkins, Argo CD, Gemini, Claude Code, Terraform, Kafka, GitHub, Kubernetes, and Docker
- Bachelor's degree or higher, as stated in the required application screening question
- Applicants must be located and authorized to work lawfully in Poland, as stated in the required application screening questions
- Production experience creating or maintaining applications using TypeScript, as stated in the required application screening question
- Experience with JavaScript/TypeScript frameworks and related technologies
- Experience leading projects involving multiple stakeholders
- Experience making or heavily influencing significant technical or architectural decisions on complex projects
Benefits:
- Equal-opportunity employment and nondiscrimination commitment
- Recruitment process includes introduction, practical and team interviews, and a decision and offer
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