Senior Software Engineer – MES
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Job Description
Senior Software Engineer MES supporting and enhancing Manufacturing Execution Systems in a healthcare technology company. Focusing on stability, reliability, and expert support for MES platforms.
Responsibilities:
- Deliver second-line support for MES platforms, addressing incidents, service requests, and user queries in a timely manner.
- Troubleshoot, debug, and resolve MES system issues, escalating complex problems as needed.
- Perform routine system maintenance, upgrades, and patches to ensure optimal performance and compliance.
- Collaborate with cross-functional teams (production, QA, IT) to analyze and resolve MES-related problems.
- Document support activities, solutions, and system modifications for traceability and compliance.
- Participate in root cause analysis and implement corrective/preventive actions for recurring issues.
- Develop or configure new or updated system functionalities.
- Write clean, efficient, and maintainable code for MES systems, adhering to best practices and coding standards.
- Provide training and support to MES users, promoting best practices and system adoption.
- Stay updated on MES (CMF & Apriso) developments and recommend improvements.
- Contribute to the testing and deployment of new MES functionalities and integrations.
- Assist in task estimation, planning, and continuous improvement initiatives for MES support activities.
- Apply agile methodologies and principles to manage projects and deliver value quickly and efficiently.
Requirements:
- More than 5 years of experience in applications of IT support, with a focus on regulatory and Quality Solutions.
- Experience supporting and maintaining MES platforms, specifically Critical Manufacturing (CMF) is mandatory.
- Proficient communication skills to align with Business Users.
- Proficient in troubleshooting, debugging, and resolving software and system issues in a manufacturing environment.
- Strong understanding of manufacturing processes and MES workflows.
- Familiarity with database technologies (e.g., SQL), scripting, and integration with shop-floor equipment.
- Knowledge of ITIL (IT infrastructure Library) or similar service management frameworks is an advantage.
- Experience with software development methodologies (e.g., Agile) and version control systems (e.g., GitHub).
- Proficient in one or more programming languages relevant to MES systems (e.g., Python, Java, C#, JavaScript/TypeScript).
- Excellent problem-solving, analytical, and communication skills.
- Ability to document technical solutions and provide user training.
- Team player with strong collaboration skills across technical and non-technical stakeholders.
- Willingness to participate in on-call support rotations and respond to urgent production issues when required.
Benefits:
- Health insurance
- Remote working regime
- Travel opportunities (up to 10% time)
- Flexible working environment
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