Senior Staff Engineer
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Job Description
Senior Staff Engineer at Nagarro handling Jira and Confluence administration and configuration. Focused on enhancing productivity through automation and Agile methodologies.
Responsibilities:
- Administer, configure, and maintain Jira, Jira Service Management (JSM), Confluence, and Bitbucket environments.
- Design and implement customizations including workflows, screens, schemes, permissions, issue types, and field configurations based on business requirements.
- Work directly with customer stakeholders to gather requirements, provide solutions, and deliver enhancements independently.
- Configure, evaluate, and maintain Atlassian Marketplace plugins and third-party integrations.
- Develop and maintain automation rules for Jira and Confluence to improve operational efficiency.
- Create and maintain reports, dashboards, filters, and metrics to support business and project tracking.
- Support migration, implementation, administration, and troubleshooting across Cloud and On-Premise Atlassian environments.
- Collaborate with Agile teams and support Scrum and Kanban processes through effective tool configuration.
- Evaluate and implement Atlassian AI and ROVO capabilities to enhance productivity and knowledge management.
- Prepare technical documentation, provide user support, and ensure adherence to Atlassian administration best practices.
Requirements:
- 7.5+ years of experience
- Strong hands-on experience in Jira Administration and Confluence Administration
- Good understanding of Atlassian applications including Jira, Jira Service Management (JSM), Confluence, and Bitbucket
- Experience in configuring and customizing workflows, screens, issue types, schemes, permissions, notifications, and field configurations
- Hands-on experience with both Atlassian Cloud and Data Center (On-Premise) environments
- Experience implementing and troubleshooting Atlassian Marketplace plugins and apps
- Good knowledge of Jira and Confluence Automation capabilities
- Strong experience in creating reports, dashboards, filters, and gadgets
- Understanding of Agile methodologies, including Scrum and Kanban
- Familiarity with Atlassian Intelligence (AI) and ROVO capabilities
- Strong stakeholder management, communication, and problem-solving skills with the ability to work independently.
- Bachelor’s or master’s degree in computer science, Information Technology, or a related field.
Benefits:
- Employees can work remotely
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