Senior Technical Account Manager
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Job Description
Senior Technical Account Manager handling technical execution of AU measurement for complex client accounts. Collaborating with teams to resolve issues and improve measurement processes.
Responsibilities:
- Managing Ad Operations and Trafficking for Adelaide advertiser and publisher campaigns
- Troubleshooting and QA for live trackers while defining processes to automate workflow
- Own integrations with new publishers and partners
- Analyzing granular measurement-based data to improve tracking development
- Explore, clean, and filter data in preparation for analysis
- Serve as an escalation point for complex measurement and implementation issues
- Provide client-facing technical guidance on kickoff calls and via email
- Stay updated on the latest developments and best practices in digital media industry
Requirements:
- 4+ years of hands-on experience in ad operations, ad measurement, or programmatic advertising
- Advanced JavaScript and HTML familiarity in the context of ad tags and tracking pixels
- Strong Excel skills, including pivot tables, lookups, and formula-based data prep
- Experience with Looker, SQL, or similar tools for exploring measurement data
- Structured troubleshooting instincts
- Excellent client-facing communication; translating technical concepts for non-technical stakeholders
- Bachelor's degree preferred but not required if you have equivalent hands-on experience.
Benefits:
- Health & Wellness
- Medical, dental, and vision insurance
- Paid time off
- Parental leave
- Employee development & wellness stipend
- Holiday break
- Volunteer time off
- Competitive salary
- Performance-based quarterly bonus
- Stock options
- 401(k) retirement plan
- Remote-first environment
- New York office access
- Access to available WeWork spaces
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