Senior Technical Architect
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Job Description
Technical Architect role in Professional Services at Salesforce, driving digital transformation for enterprise clients with a focus on architectural excellence and customer success.
Responsibilities:
- Serve as a technical consultant driving digital transformation (DX) for strategic enterprise clients
- Lead projects to success by leveraging high technical capabilities and specialized knowledge of the Salesforce platform
- Understand client strategies and drive projects forward with technical excellence
- Design overall system architecture (external integration, authentication, security, large-scale data processing, mobile utilization, etc.)
- Build prototypes and conduct technical validations for complex requirements
- Create development guides and establish frameworks to manage and optimize development/operational processes (e.g., CI/CD)
- Resolve critical technical issues and review major project deliverables to ensure high quality
- Partner with global product development teams and architects to solve complex customer challenges using global best practices
- Mentor, support, and develop team members while contributing to the Trailblazer community
Requirements:
- 6 to 12 years of experience in enterprise system development, CRM implementation, or IT consulting
- Around 5 years of experience demonstrating leadership as an architect, technical leader, or project leader
- Strong knowledge of general web application development (e.g., Java-based environments) and data modeling
- Ability to perform technical tasks firsthand (e.g., configuring cloud services, verifying operations, writing code/scripts)
- Proactive mindset to lead complex projects with a strong sense of ownership and problem-solving skills
- Exceptional customer communication and facilitation skills.
- Specialized knowledge in system integration, SSO, large-scale data volume (LDV), and DevOps/Agile processes
- Experience with modern front-end frameworks (e.g., React, Vue.js, or Angular)
- Understanding of various Salesforce solutions or experience in large-scale CRM projects
- Business-level English communication skills for global collaboration.
- Salesforce official certifications are a plus.
Benefits:
- Our benefits and resources support you to find balance and be your best
- AI agents accelerate your impact
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