ServiceNow VR Configuration Compliance Consultant
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Job Description
ServiceNow SecOps consultant designing configuration-compliance and security integrations for Windward Consulting. Delivering scalable solutions, dashboards, and workflows for enterprise and government clients.
Responsibilities:
- Design, develop, and implement ServiceNow solutions including custom applications, workflows, forms, UI policies, business rules, and integrations
- Design and configure ServiceNow SecOps capabilities for configuration compliance, policies, controls, testing, exceptions, playbooks, orchestration, and remediation
- Implement automated configuration assessment and evidence-collection workflows using CMDB data, vulnerability scanners, endpoint and cloud security tools, and authoritative sources
- Develop dashboards, reports, and performance analytics covering compliance posture, control failures, exceptions, remediation aging, and risk trends
- Serve as the Configuration Compliance and Security Operations subject matter expert throughout engagements
- Advise customers and delivery teams on solution architecture, platform capabilities, implementation decisions, and product best practices
- Provide guidance on Threat Intelligence, Major Security Incident Management, SIEMs, vulnerability scanners, and EDR platforms
- Translate security policies, configuration baselines, and control frameworks into scalable ServiceNow designs
- Lead customer working sessions, design reviews, demonstrations, and knowledge-transfer activities
- Document configuration decisions and operating procedures; coach administrators and analysts
- Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications
- Lead technical workshops reviewing design, architecture, and configuration approaches
- Support end-to-end project delivery including sprint planning, testing, deployment, troubleshooting, root cause analysis, and system optimization
- Develop and support integrations with enterprise systems using REST, SOAP, APIs, and IntegrationHub
- Provide technical leadership, guide junior developers or project teams, participate in code reviews, maintain version control, ensure security/privacy compliance, and contribute to technical documentation
Requirements:
- Bachelor’s degree in Computer Science, Information Systems, or related field
- 3–5+ years of ServiceNow development in the SecOps, Vulnerability Response, Security Incident Response space
- Hands-on experience with ServiceNow Configuration Compliance
- Proven experience delivering at least one full-cycle ServiceNow implementation
- Strong knowledge of JavaScript, Glide API, HTML/CSS, and ServiceNow platform architecture
- Knowledge of Security Operations and the USEM architecture
- Experience correlating scan results and CMDB CIs
- Experience with Flow Designer, IntegrationHub, and Service Portal development
- Hands-on experience with ServiceNow integrations and API-based data exchange
- Familiarity with Agile delivery (Scrum or SAFe)
- Strong understanding of ITIL and enterprise service management practices
- Excellent problem-solving and debugging skills
- Strong communication and client-facing presentation abilities
- Certified Implementation Specialist – Vulnerability Response
- Certified Implementation Specialist – Data Foundations
- ServiceNow Certified System Administrator
- Experience integrating SCA tools with ServiceNow (Tenable SC preferred)
- Understanding of and implementation experience with security and GRC tools such as ServiceNow SecOps/IRM, Tenable, CrowdStrike, CheckMarx, Rapid7, Qualys, and Splunk
- Strong understanding of security configurations and control frameworks
- ITIL v3 or v4 Certification preferred
- Unified Security Exposure Management (USEM) Bootcamp preferred
- ServiceNow Certified Application Developer (CAD) preferred
- Additional ServiceNow certifications in Security Incident Response, IRM, or ITSM preferred
- Active DoW Clearance (Secret or Above) preferred
Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance and AD&D
- Option to purchase additional Life Insurance and AD&D
- Paid Time Off
- Personal Leave
- Holidays
- 401(k) plan with company match
- Work/life balance
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