Senior ServiceNow Developer
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Senior ServiceNow Developer designing and implementing ServiceNow applications for DHS and ICE. Delivering secure, compliant workflows and integrations in a fully remote federal contracting role.
Responsibilities:
- Design, develop, configure, and implement ServiceNow applications, modules, and enhancements
- Develop and maintain custom ServiceNow functionality, workflows, and integrations
- Create and maintain Business Rules, Script Includes, Client Scripts, Access Control Lists (ACLs), Workflow Activities, UI Policies, Catalog Items, and Catalog Workflows
- Support multiple ServiceNow instances and domains for internal and external customers
- Support deployment and rollout activities for new applications and enhancements
- Troubleshoot platform issues and identify opportunities to improve system performance, scalability, and reliability
- Work independently and collaboratively as a senior member of a technical delivery team
- Participate in Agile/Scrum ceremonies and contribute to iterative development efforts
- Collaborate with business, systems, and technology stakeholders to gather, analyze, and translate requirements into technical solutions
- Ensure solutions align with security, governance, and federal compliance requirements
- Contribute to documentation, knowledge transfer, and continuous process improvement initiatives
- Support governance of the ServiceNow platform by applying development standards consistently across releases
- Provide technical guidance on ServiceNow design, architecture, development standards, and platform best practices
- Serve as a senior technical resource for the delivery team, sharing ServiceNow expertise and best practices
- Translate business requirements into clear technical designs and implemented solutions
Requirements:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
- 5+ years of hands-on ServiceNow development experience
- ServiceNow Certified System Administrator (CSA) certification
- Demonstrated experience supporting federal government clients and programs
- Strong experience developing custom ServiceNow solutions using JavaScript and platform scripting capabilities
- Experience working in Agile/Scrum development environments
- Strong analytical, troubleshooting, and problem-solving skills
- Ability to communicate effectively with both technical and non-technical stakeholders
- Experience translating business requirements into technical designs and implemented solutions
- Deep knowledge of the ServiceNow platform and core modules, including Service Catalog, Service Portal, Incident Management, Knowledge Management, and Reporting and Dashboards
- Experience with IT Service Management (ITSM), IT Asset Management (ITAM), and Configuration Management Database (CMDB) processes
- Knowledge of ITIL best practices and service management frameworks
- Familiarity with PMP, PRINCE2, or related project management methodologies
- Experience supporting enterprise-scale ServiceNow environments
- Experience performing data analysis, data modeling, and working with large datasets
- Understanding of software development lifecycle (SDLC) principles and enterprise application support
- Experience with platform performance monitoring, optimization, and governance
- ServiceNow Certified Application Developer (CAD) certification preferred
- Additional ServiceNow certifications highly desirable
- ITIL Foundation Certification preferred
- Must be able to obtain and maintain a U.S. government security clearance
- U.S. Citizenship is required due to the nature of this government contract
Benefits:
- Health, Dental and Vision
- 401(k)
- Flexible Spending Account (FSA)
- 11 Paid Federal Holidays
- PTO
- Education reimbursement
- Fully remote work arrangement
- No relocation or office reporting expected
Similar Jobs
Principal ServiceNow Engineer
Principal ServiceNow Engineer designing and integrating DOT service management systems for SAIC. Leading Discovery, APIs, development lifecycle, and escalated operations support.
ServiceNow Developer
ServiceNow Developer SME architecting secure ServiceNow applications and integrations. Supporting GDIT’s mission-critical U.S. government technology and professional services programs.
ServiceNow ITSM Engineer – Federal Health
ServiceNow ITSM Engineer configuring enterprise service-management workflows for federal healthcare organizations. Maintaining ServiceNow reliability, SLAs, and operational integrations.
ServiceNow Developer – SME
ServiceNow Developer SME architecting and integrating ServiceNow platforms for GDIT, a government technology and professional services company. Leading secure workflows, upgrades, testing, and technical standards.
Senior ServiceNow Developer – Electronic Health Records
Senior ServiceNow Developer modernizing the Indian Health Service electronic health records platform. Building ITSM workflows, reporting, integrations, and automation for a federal healthcare program.
Senior ServiceNow Developer – Secret Clearance
Senior ServiceNow Developer building secure ServiceNow HRSD, SPM, WSD, and App Engine solutions. Supporting U.S. Army Research Laboratory modernization in a DoD environment.
Experienced ServiceNow Architect – Contractor
ServiceNow Architect advising customers on scalable ServiceNow solutions, roadmaps, and automation. Exploring AI capabilities while guiding delivery teams for Sofigate, a business technology transformation company.
ServiceNow Consultant
ServiceNow Consultant delivering ServiceNow business automation solutions for Sofigate customers. Supporting agile projects, platform innovation, and existing customer instances.
ServiceNow VR Configuration Compliance Consultant
ServiceNow SecOps consultant designing configuration-compliance and security integrations for Windward Consulting. Delivering scalable solutions, dashboards, and workflows for enterprise and government clients.
Senior ServiceNow Developer
Senior ServiceNow developer architecting ITAM, CMDB, integrations, and asset workflows. Supporting GDIT’s technology and mission services for U.S. government, defense, and intelligence customers.
Principal ServiceNow Developer
ServiceNow Principal Developer advancing ITSM workflows, integrations, automation, and governance. Supporting GDIT’s technology and mission services for U.S. government, defense, and intelligence customers.
Lead ServiceNow Developer – Secret Cleared
Lead ServiceNow architect designing secure, scalable platform solutions for ICF’s government and commercial clients. Driving integrations, compliance, delivery, client growth, and technical mentorship.
ServiceNow Architect
ServiceNow Architect designing secure enterprise ServiceNow platforms for Improvix Technologies’ federal IT modernization programs. Leading integrations, releases, governance, and technical teams.
ServiceNow Developer
ServiceNow Developer configuring and administering ServiceNow ITSM, ITOM, and CMDB platforms remotely. Designing workflows, automating processes, and managing upgrades, releases, data governance, and service mapping.
ServiceNow Developer
Contract Senior ServiceNow Developer designing, customizing, and integrating ServiceNow solutions. Delivering secure, scalable enterprise applications for Cypher Consulting Europe.
Principal ServiceNow Developer
ServiceNow Developer Principal designing and integrating ITSM applications for GDIT, a government technology and professional services company. Leading technical solutions, customer demos, and process improvements.
Senior ServiceNow Developer – IT Asset Management, HAM Pro, SAM Pro
Senior ServiceNow Developer building HAM Pro and SAM Pro solutions for Miratech, a global IT services and consulting company. Automating asset workflows, integrations, and enterprise ITSM operations.
Senior ServiceNow Developer – IT Asset Management, HAM Pro, SAM Pro
Senior ServiceNow Developer building HAM Pro, SAM Pro, catalog, workflow, and integration solutions. Supporting digital transformation and IT asset governance for Miratech’s global enterprise clients.
Senior ServiceNow Developer, IT Asset Management – HAM Pro, SAM Pro
Senior ServiceNow Developer building HAM Pro and SAM Pro solutions for Miratech’s global enterprise clients. Automating asset workflows, integrations, Service Catalog, and ITSM processes.
Senior ServiceNow Developer, IT Asset Management – HAM Pro, SAM Pro
Senior ServiceNow Developer building HAM Pro and SAM Pro solutions for Miratech, a global IT services company. Automating asset workflows, integrations, governance, and ITSM operations.