Shared Services Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Remote representative supporting newspaper organizations with advertising orders, customer service, and publishing administration. Managing ad trafficking, legal notices, classifieds, obituaries, and operational workflows.
Responsibilities:
- Enter and manage advertising orders in designated advertising systems
- Coordinate ad trafficking for print and digital publications
- Review, proof, and finalize advertisements for accuracy and quality
- Support publisher sales representatives with advertising workflows and deadlines
- Resolve advertising-related issues and provide operational support
- Process legal notice submissions for timely publication
- Enter classified advertising orders
- Manage obituary processing and publication requests
- Assist with circulation, customer service, accounting, HR, and other managed service functions
- Investigate and resolve advertising inquiries for customer service teams
- Communicate with internal teams and external partners
- Maintain accurate records and data in company systems
- Follow established workflows, quality standards, and deadlines
- Use Microsoft Office applications and collaboration tools
- Participate in team meetings and contribute to continuous process improvements
Requirements:
- High school diploma or equivalent
- Minimum 1 year of relevant customer service or related administrative/order-processing experience
- Strong computer skills and comfort learning new software applications
- Excellent organizational skills and attention to detail
- Strong written and verbal communication skills
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Customer service experience and a collaborative work style
- Proficiency with Microsoft Office Suite, including Microsoft Teams, Outlook, and Excel preferred
- Experience in newspaper publishing, media operations, advertising, customer service, or related industries preferred
- Experience with advertising order entry, ad trafficking, or publication systems preferred
Benefits:
- Health insurance (medical, dental, and vision)
- Paid time off
- Paid sick time
- Paid holidays
- 401(k) retirement plan with employer contributions
- Flexible work schedule
- Remote work environment
Similar Jobs
Track & Trace Representative
Track and Trace Representative coordinating drivers, customers, calls, appointments, and shipment updates. Supporting Zelh’s third-party logistics operations for domestic and international shipping services.
Outbound Lead Development Representative – National
Outbound LDR generating qualified B2B pipeline across India for Duratuf, an industrial safety company. Researching accounts, qualifying buyers, and booking accepted Sales meetings.
Specialty Representative, Psychiatry
Psychiatry Specialty Representative selling AbbVie’s neuroscience medicines to healthcare providers in Gainesville. Managing territory accounts, sales strategy, customer relationships, and field performance.
Technical Service Representative – Packaging Equipment
Technical Service Representative supporting packaging machinery customers and sales across the U.S. West Coast. Troubleshooting sealing systems, developing leads, and coordinating technical solutions.
Intake Care Representative
Intake Care Representative supporting Evernorth specialty pharmacy and infusion patient referrals. Guiding patients, providers, and care teams through accurate healthcare intake and onboarding.
Provider Field Representative Lead
Provider Field Representative Lead supporting California Medi-Cal providers with billing, claims, outreach, and training. Leading field representatives for Gainwell Technologies’ healthcare operations.
Retail Representative – Part-Time
Part-time Retail Representative selling and merchandising Mars Snacking products across Regina retail outlets. Managing product distribution, displays, promotions, inventory freshness, and territory coverage for Mars Snacking.
Field Services Representative
Field Services Representative supporting Dowty’s R391 composite propeller systems for GE Aerospace. Providing customer technical assistance, aircraft maintenance, repairs, reporting, and global field service support.
Roofing Technical Representative
FiberTite technical representative supporting roofing installations and inspections for Seaman Corporation. Providing field training, warranty investigations, and technical support across a designated U.S. territory.
Field Service Representative
Field Service Representative growing Altra’s running footwear brand across Virginia. Building retailer partnerships, product education, run-club activations, and community engagement in Richmond and Washington, D.C.
Field Service Representative
Altra Field Service Representative growing the running brand across Michigan. Building retailer partnerships, community activations, product education, and territory performance.
Technical Field Service Representative – SHEV & Ventilation
Technischer Außendienst für RWA- und Lüftungslösungen bei D+H Mechatronic. Beratung, Neukundengewinnung und Betreuung von Kunden in Norddeutschland.
Informatics Lead Development Representative, German
Lead generation representative qualifying life-science sales prospects for Revvity. Conducting outbound outreach, researching accounts, and supporting regional sales teams across Europe.
Patient Services Representative
Remote Patient Services Representative handling patient calls, billing questions, payments, and account issues. Supporting USACS healthcare operations while providing HIPAA-compliant customer service.
Patient Services Representative
Patient Services Representative supporting patients for Willow, a personalized cosmetic weight loss telehealth company. Handling inquiries, complaints, records, and account workflows across remote support channels.
Industrial Technical Services Representative
Industrial waste sales representative supporting hazardous-waste customers for WM’s environmental collection, recycling, and disposal services. Advising customers on compliant transportation, disposal, profiles, and sales solutions.
Retention Field Representative
Wellcare Field Retention Representative retaining Orlando-area healthcare members through telephonic and field outreach. Explaining products, resolving inquiries, and documenting member interactions.
Retention Field Representative
Field representative retaining Wellcare healthcare membership across New York City boroughs. Conducting member outreach, education, issue resolution, and field visits.
Retention Field Representative
Fidelis Care Field Retention Representative retaining health plan members through telephonic and community outreach. Conducting visits, answering product questions, and documenting member interactions across Oneida County.
Care Coordination Representative
Remote Care Coordination Representative processing health information, referrals, authorizations, and patient forms. Managing EHR filing, compliance, data entry, and client service protocols.