Solutions Specialist – AI

Posted 8ds ago

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Job Description

Solutions Specialist at Procore Technologies assisting clients in deploying AI solutions. Collaborating with sales partners to provide tailored technical support and drive cross-sell opportunities.

Responsibilities:

  • Educate customers on best practices for deploying and scaling AI systems.
  • Serve as a trusted AI domain and technical advisor, internally and externally, throughout the sales cycle and early post-sale phase.
  • Proactively prospect into our existing customer base to uncover new cross-sell opportunities for Procore AI solutions (Datagrid).
  • Advise sales partners on account & territory strategies for engaging customers with Procore’s new AI offerings.
  • Partner with Sales to lead technical discovery calls and identify customer goals, tech stacks, data requirements, and workflow needs.
  • Build agents to solve customers' most pressing problems by writing AI instructions and configuring Tool usage.
  • Design and deliver custom demos and proofs-of-concept (POCs) showcasing our AI agent capabilities.
  • Translate customer requirements into technical solutions and implementation plans.
  • Collaborate with Product and Engineering to influence roadmap priorities based on customer feedback.
  • Support RFP responses, architecture diagrams, and security documentation.
  • Contribute to internal playbooks, demo environments, and reusable solution templates.

Requirements:

  • 3+ years in a solutions engineering, pre-sales, or customer-facing technical role.
  • Proven track record of successful outbound prospecting, account mapping, and driving cross-sell revenue within existing accounts.
  • Strong understanding of AI/ML concepts, APIs, and cloud-based architectures.
  • Excellent communication and storytelling skills, you can frame complex solutions in terms of measurable business impact.
  • Strong prompt engineering skills - knowledge of best practices, Agent evaluation, etc.
  • Comfort presenting to executives, operations, and technical audiences alike.
  • Curiosity, resourcefulness, and the ability to thrive in a fast-paced startup environment.
  • Experience in the construction industry is a major +

Benefits:

  • Generous paid time off and leave options
  • Healthcare coverage
  • Career development programs
  • Equity Compensation
  • Bonus Incentive Compensation