Spanish-Speaking Customer Support
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Spanish-speaking customer support handling accounts, billing, and technical questions. Fully remote role based in mainland Portugal with rotating 24/7 shifts.
Responsibilities:
- Support customers with account-related questions
- Handle billing questions
- Resolve technical questions
- Provide accurate information
- Find effective solutions to customer issues
Requirements:
- Full fluency in Spanish (Castilian)
- English proficiency at B1 level
- Plus one of: Basque, Catalan & Valencian, or Galician
- Living in mainland Portugal
- Availability for rotating 24/7 shifts, Monday–Sunday
- Ability to support customers with accounts, billing, and technical questions
- Ability to provide accurate information and find effective solutions
Benefits:
- Paid training (around 2 weeks)
- Health insurance from day one
- Meal allowance
- Holiday allowance
- Christmas allowance
- Accommodation option for eligible applicants
- 100% remote work
- 40-hour work week
Similar Jobs
Team Lead, Customer Service – Business Travel
Teamlead Customer Support für Lanes & Planes, eine digitale B2B-Geschäftsreiseplattform. Führung des Transport-Supportteams und datengetriebene Prozessoptimierung.
Team Lead, Customer Service
Team Lead managing customer service for finanzen.net’s brokerage and investment platform. Driving team performance, quality, process optimization, and AI-enabled service operations.
Application Support Specialist
Application Support Specialist monitoring ACES production applications, integrations, and automated processes. Troubleshooting incidents, resolving data issues, and improving application stability.
Call Center – FNOL Customer Service Representative
Remote FNOL customer service representative handling inbound property damage claims for a subrogation company. Recording claims, analyzing photos, and providing customer support.
Customer Service Representative
Remote customer service representative supporting the USCG National Maritime Center’s Merchant Mariner credentialing inquiries. Handling telephone, email, and chat-based assistance for Iron Mountain Solutions’ government contract.
Customer Support Specialist – Emergency Response
Wildfire Response Specialist monitoring Frontline’s connected wildfire defense systems and supporting customers during emergencies. Troubleshooting systems, coordinating response, and improving readiness for wildfire events.
Support Specialist, Tier 1
Support Specialist resolving high-volume account, billing, and plan tickets for Runway’s AI creative platform. Applying playbooks, escalating technical issues, and identifying new support macros.
Customer Service Representative
Dutch-speaking outbound representative contacting MRA E-Bike Center customers about e-bike maintenance. Scheduling service appointments, filling workshop capacity, and documenting follow-ups.
Customer Service Representative
Customer Service Representative supporting Modivcare members with non-emergency medical transportation questions and reservations. Resolving concerns, documenting interactions, and entering accurate trip data from home.
Customer Service Representative
Modivcare customer service representative supporting West Virginia members with transportation questions, reservations, complaints, and trip documentation. Remote contact-center role serving 24/7/365 operations.
Customer Service Representative
Customer Service Representative supporting Modivcare members with transportation questions, reservations, and complaints. Documenting trip data and delivering service in a 24/7/365 contact center.
Customer Service Representative
Remote Virginia Customer Service Representative coordinating non-emergency medical transportation for Modivcare members. Handling reservations, complaints, trip data entry, and 24/7 contact-center support.
Customer Service Representative
Customer Service Representative supporting Modivcare’s non-emergency transportation services from Arizona. Handling member inquiries, reservations, complaints, and accurate trip documentation in a 24/7 contact center.
Customer Experience Manager
Customer Experience Manager analyzing customer feedback, CSAT, and NPS for Caylent, an AI-first cloud services company. Delivering dashboards and recommendations that improve satisfaction and loyalty.
Customer Experience Manager
Customer Experience Manager analyzing CSAT, NPS, and feedback for Caylent, an AI-first cloud services company. Translating customer sentiment into strategic recommendations and leadership reporting.
Customer Experience Manager
Customer Experience Manager analyzing customer feedback, CSAT, and NPS for Caylent, an AI-first cloud services company. Translating insights into reports and strategic recommendations.
Customer Experience Representative I
Customer Experience Representative supporting Record Hub users for Datavant’s healthcare data collaboration platform. Resolving inquiries through phone, email, and chat while documenting and escalating issues.
Customer Service Associate
Customer Service Associate providing email, phone, and live-chat support for Kotis Design. Managing client requests, orders, CRM records, and administrative coordination.
Director, Customer Support
Customer Support Director leading teams, escalations, metrics, and AI-enabled service improvements at Aumentum Technologies. Strengthening customer relationships and retention across its software customer base.
Customer Support Representative
Customer Support Representative supporting manufacturers’ hardware and network issues for AssetWatch’s predictive maintenance platform. Managing multichannel cases and coordinating long-term customer solutions.