Team Manager II, TD Card Services
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Job Description
Team Manager II leading service/sales representatives in the contact center for TD Bank. Focusing on enhancing customer service and team performance through leadership and coaching.
Responsibilities:
- Manage a team of service/sales representatives
- Provide overall direction and corporate vision
- Lead day-to-day team operations and enhance customer service
- Develop, coach, and motivate colleagues
Requirements:
- Previous experience in service/sales management
- Strong leadership and coaching skills
- Ability to motivate colleagues and achieve production goals
- Excellent communication and interpersonal skills
Benefits:
- Base salary and variable compensation/incentive awards
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
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