Technical Eligibility Analyst
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Job Description
Technical Eligibility Analyst handling healthcare eligibility analysis and data entry at Luminare Health. Supporting members, providers, clients, and internal teams through accurate issue resolution.
Responsibilities:
- Analyze technical eligibility information
- Perform eligibility-related data entry with high attention to detail
- Work with employees/members, providers, clients, and co-workers to resolve issues
- Use proprietary systems, various system platforms, and MS Excel/Word
- Carry out oral, written, or diagrammed instructions
- Deal with problems in varying situations and reach resolution
- Support continued process improvement in a fast-paced, customer service and production-driven environment
Requirements:
- High School diploma or GED equivalent
- Minimum three years Eligibility experience
- Ability to work in a fast-paced, customer service and production driven environment
- Exceptional data entry skills with high attention to detail
- Excellent verbal and written communication skills
- Ability to work effectively with employees/members, providers, clients and differing levels of co-workers, including Client Management staff and all levels of staff
- Ability to use common sense understanding to carry out instructions furnished in oral, written or diagram form
- Flexible and open to continued process improvement
- Self-directed individual who works well with minimal supervision
- Good leadership, organizational and interpersonal skills
- Demonstrated critical thinking skills
- Ability to effectively deal with problems in varying situations and reach resolution
- Ability to learn new/proprietary systems, adapt to various system platforms, and effectively use MS Excel/Word
- Preferred: Bachelor’s degree
- Preferred: Previous leadership experience
Benefits:
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
- Other incentives
- Annual incentive bonus plan
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