Technical Support Engineer – Java/.NET
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Support Engineer troubleshooting complex technical issues for New Relic customers. Collaborate with teams to improve product and customer experience.
Responsibilities:
- As a New Relic Support Engineer you know more about our products than any other function
- Support New Relic customers by solving complex installation, configuration, and data exploration requests
- Increase your skill set through additional training and exposure to other programming languages featured in our product suite
- Advocate for our customers to our Product Organization by providing feedback on feature requests and bugs to improve the customer experience
- Contribute to both internal and customer-facing documentation and Knowledge Centered Support (KCS)
Requirements:
- Knowledgeable in troubleshooting programming languages and network essentials
- Familiar with AWS and containerization technologies such as Docker and Kubernetes
- Experience building, maintaining, and/or testing applications in an enterprise environment
- Can demonstrate well-developed troubleshooting skills and can get creative when the answer is not obvious
- You exhibit a high level of empathy—even with customers who are having a bad day
- A passion for sharing your knowledge for the benefit of those around you, demonstrating a true growth mentality that encourages teammates to seek you out as a mentor
Benefits:
- healthcare
- dental
- vision
- parental leave and planning
- mental health benefits
- 401(k) plan and match
- flex time-off
- 11 paid holidays
- volunteer time-off
- other competitive benefits designed to improve the lives of our employees
Similar Jobs
Mid-level Software Engineer, Cloud, Java, AWS
Software Engineer at Stefanini developing Java applications with AWS integration and scalable solutions. Collaborating with teams to optimize processes and ensure high-quality deliverables.
Senior Mobile Developer – .NET MAUI
Desenvolvedor(a) Mobile Sênior (.NET Maui) focado em entregar soluções de alta qualidade na Asaas. Trabalhando em um ambiente ágil e colaborativo, com dedicação às melhores práticas de codificação.
Senior Java Fullstack Developer
Join a creative tech company as a Java Fullstack Developer focused on agile development. Work remotely while ensuring high-quality software solutions and collaborating with cross-functional teams.
Sales Promoter
Sales Promoter tasked with product display and customer engagement to boost sales. Joining a leading food producer committed to sustainability.
Senior Software Engineer, Python
Senior Software Engineer applying Python expertise to develop healthcare data solutions for ICF. Collaborating within a cross-functional team to enhance data-sharing capabilities for Medicare beneficiaries.
Senior Java Developer
Java Developer at Stefanini, co-creating innovative software solutions using cutting edge technology and AI.
Desenvolvedor Fullstack, Java/React/IA/LLM
Fullstack Developer building AI-driven solutions for the telecom sector at Stefanini. Collaborating on projects involving Java, React, and cloud technologies in a remote role.
Senior Java Developer
Senior Java Developer designing and maintaining scalable enterprise applications using Spring Boot. Collaborating with teams while implementing robust functionalities and ensuring code quality.
Software Engineer, Backend, Pleno, Java
Software Engineer Backend Pleno focusing on Java solutions for a client partner company. Responsible for development and implementation with cross-functional collaboration in diverse teams.
Senior WMS, Blue Yonder Technical Architect
Senior WMS Technical Solutions Architect at Border States supporting and evolving warehouse management systems. Collaborates closely with IT and operations to enhance Blue Yonder WMS solutions.
Desenvolvedor Back End Sênior
Senior Back End Developer at Effecti creating innovative solutions for public procurement processes. Collaborating and leading complex technical challenges within a strategic team.
Senior UI Developer, .NET C#/Oracle
Senior UI Developer at Gainwell enhancing healthcare technology through UI development with .NET, C#, and Oracle. Collaborating to solve healthcare challenges across vulnerable communities.
Senior Pessoa Desenvolvedora FullStack, Python e React
FullStack Developer focused on Python and React at Neogrid. Developing full stack solutions for supply chain applications with strong technical maturity.
Senior Software Engineer – .Net Fullstack Developer
Senior Software Engineer I working on AI-powered integrations for Seismic's platform. Collaborating with multiple teams to enhance customer experience and drive product features.
Senior C++ Developer, Image Processing
C++ Engineer developing computer vision algorithms for Fortune 500 clients. Implement inspection and metrology tasks to improve system throughput and computation efficiency.
Senior API Developer – Contract
Senior API Developer at Arctiq integrating backend solutions with PHP and Python. Building secure, high-performance APIs for complex enterprise environments.
Senior Full Stack Developer – Java/Node.js
Senior Full Stack Developer at Mollica IT focusing on innovative projects using Java and Node.js. Work includes developing modules, ensuring code quality, and collaborating with diverse teams.
SQL Server Developer
SQL Server Developer focusing on T-SQL optimization and performance enhancements. Collaborating with development teams to ensure efficient database integration.
Engenheiro de Software Backend Pleno – Ruby on Rails
Software Engineer in backend focusing on Ruby on Rails for product growth at RD Station. Collaborating within a high-performance team to drive continuous product evolution.
Engenheiro de Software Pleno – Backend, Ruby on Rails
Backend Software Engineer delivering innovative solutions and driving product growth at RD Station. Collaborating with teams to enhance customer journeys through data-driven experimentation and continuous evolution.