Transport Engineer
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Job Description
Transport Network Operations Specialist supporting WDM/DWDM, SDH, Huawei and Nokia networks at Capgemini Engineering. Diagnosing high-impact incidents and coordinating N1-to-N3 resolution.
Responsibilities:
- Provide advanced technical support for transport networks as a Transport Network Operations Specialist (N1.5)
- Perform complex diagnostics, alarm correlation and authorised remote recovery actions
- Bridge N1 operations with N2/N3 escalation teams
- Analyse and diagnose incidents escalated by N1 teams, validating severity, scope, topology and network impact
- Correlate alarms and events across transport network layers to identify primary alarms and root causes
- Review network performance parameters including Tx/Rx optical power, BER, Q-factor, interface and card status, and protection mechanism health
- Coordinate resolution activities with N2/N3 engineers, Huawei and Nokia vendors, and field teams
- Provide technical guidance to N1 technicians
- Develop checklists and support knowledge transfer
- Contribute to documentation, RCA preparation and continuous improvement initiatives
Requirements:
- Solid hands-on experience with WDM/DWDM, SDH and optical network technologies
- Knowledge of OTN and MPLS-TP considered an advantage
- Ability to interpret optical alarms, degradations and protection mechanisms
- Experience operating Huawei and Nokia equipment families and associated management systems
- Minimum 3 years of experience in transport network support or operations
- Experience ideally within NOC/SNOC environments or Telefónica-aligned service models
- Strong structured problem-solving skills
- Ability to manage high-impact incidents and communicate clearly with clients and vendors
- Huawei or Nokia transmission/optical certifications are desirable
- Working knowledge of technical English is an advantage
Benefits:
- Free access to learning platforms, including Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and more
- Career acceleration programs and leadership development programs such as Connected Manager
- Well-being Hub supporting work-life balance, working hours and network growth
- Diverse and inclusive work environment
- Permanent employment
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