Virtual Assistant – Client Services Manager
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Job Description
Virtual Assistant coordinating client accounts, media campaigns, reporting, and vendors for We Clone You, a virtual assistance company. Supporting campaign execution, optimization, and client retention.
Responsibilities:
- Support daily account management alongside an Account Director
- Coordinate across clients, internal teams, creative partners, and vendors
- Manage multiple client projects and media campaigns, keeping timelines, deliverables, and deadlines on track
- Assign tasks, monitor progress, and coordinate execution across digital teams, creative partners, media partners, and vendors
- Oversee campaign launches across digital and traditional media channels, including Meta, influencer, and paid media initiatives
- Monitor campaign pacing and execution against plan, budget, and strategy
- Review campaign assets and specifications for correct formats and sizes
- Create presentations and proposals and compile research for client accounts and campaigns
- Monitor campaign performance, analyze data, and identify optimization opportunities
- Prepare and lead client-facing digital performance reporting
- Communicate key metrics, results, and campaign insights
- Maintain client relationships through proactive communication and reliable follow-through
- Support client retention by identifying needs and proactively addressing issues
- Assist with media trafficking, trading, reporting, and billing
- Maintain organized project documentation and task management systems
- Review campaign details, deadlines, assets, and deliverables to help prevent operational errors
Requirements:
- Previous experience in Client Services, Account Management, Project Management, Media, Advertising, Marketing, or a similar client-facing role
- Strong organizational and project management skills with the ability to manage multiple campaigns and priorities simultaneously
- Excellent attention to detail, particularly when managing campaign timelines, assets, budgets, and deliverables
- Strong client-facing communication skills and confidence communicating professionally with clients, partners, and internal teams
- Ability to work cross-functionally with digital teams, creative partners, media partners, and vendors
- Experience tracking projects, assigning tasks, and ensuring deadlines and deliverables are completed accurately and on time
- Ability to interpret campaign performance data and contribute to optimization decisions
- Proactive and accountable working style with strong follow-through
- Strong written and verbal English communication
- Comfortable learning new technology, reporting platforms, and media systems
- Ability to work independently while collaborating closely with a small, fast-moving team
- Submit application data and resume in English
Benefits:
- Work from home
- Payment in dollars per working hour (40-hour week)
- Starting salary between 6$ - 12$ per hour depending on your experience, with room for raises based on performance
- A workplace that values its people
- Professional development opportunities to grow your career
- Supportive team that values your input and achievements
- Referral bonus: $50 once a referred candidate is hired by one of the company’s clients
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