VP of Systems Engineering
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Job Description
VP leading Release Management, QA, and DevOps for Bankjoy, a fintech modernizing digital banking for community banks and credit unions. Building automation-first quality and platform reliability.
Responsibilities:
- Lead Release Management, QA, and DevOps, owning delivery quality, release discipline, and platform reliability
- Maintain dotted-line coordination with manual QA engineers across engineering value streams
- Provide hands-on leadership in solution design, architecture decisions, production incident response, and troubleshooting
- Partner with the VP of Engineering on AI coding adoption, architectural standards, and release coordination
- Participate in senior leadership with the COO, VP of Engineering, and product leadership
- Design and implement an engineering quality framework covering testing and release readiness
- Own multi-platform automation for Angular, Swift, and Kotlin
- Define and enforce quality gates and go/no-go release criteria
- Develop and coach QA toward automation-first quality engineering
- Establish test data management, environment parity, and CI/CD quality integration
- Build quality dashboards for engineering and leadership
- Implement structured release gate processes and formal sign-offs
- Collaborate with Technical Support to connect production issues with engineering prioritization
- Own post-release retrospectives and drive systemic process changes
- Enforce scope freeze discipline and QA participation in planning and grooming
- Lead DevOps strategy across CI/CD, cloud infrastructure, monitoring, alerting, and reliability
- Drive observability and visibility into system health, deployment frequency, change failure rate, and MTTR
- Oversee SRE practices and build toward a future SRE function
- Ensure infrastructure and deployment practices meet security, compliance, and uptime standards
- Champion AI-assisted coding, testing, test generation, test maintenance, and regression coverage
Requirements:
- 10+ years of engineering experience
- At least 4 years in engineering leadership managing QA, DevOps, or platform reliability teams
- Deep quality engineering background with personally built or rebuilt automation frameworks
- Experience migrating automation frameworks across web, iOS, and Android platforms
- Success shifting manual-heavy QA to automation-first practices in fintech, banking, or a regulated environment
- Experience implementing release gates and enforcing go/no-go decisions
- Hands-on experience with Playwright, Cypress, Appium, Maestro, or equivalent
- Familiarity with Angular, Swift, and Kotlin environments is advantageous
- Strong DevOps and platform reliability experience, including CI/CD, cloud infrastructure, monitoring, and observability
- AWS experience preferred
- Experience driving AI coding and testing tool adoption
- Technical depth in solution design, architecture, incident response, and root-cause analysis
- Cross-functional experience with technical support, release management, and product
- Excellent communication and organizational influence
- Fintech, core banking, or digital banking experience is a plus
- Familiarity with credit union or community bank environments is a plus
- Experience with SOC 2 Type II, PCI DSS, or similar compliance contexts is a plus
- Experience managing QA transitions from manual QA to quality engineering is a plus
- Experience building or managing an SRE function is a plus
- Ability to work standard business hours aligned with Eastern Time
- Must work remotely from the country in which hired
- Visa sponsorship or transfer requirements must be disclosed
Benefits:
- Stock options at a well-funded startup
- 100% of medical, dental, and vision premiums for individuals on the USA base plan
- Significant contributions toward other USA plan options
- 100% of extended medical, dental, and vision premiums for employees and their families under the Canada plan
- Retirement plan with 4% company matching
- 8 weeks paid parental leave for birthing parents
- 4 weeks paid parental leave for non-birthing parents
- 3-5 weeks PTO depending on tenure
- 5 health days
- 15 holidays
- End of year shutdown
- Performance-based bonuses
- Remote first culture
- Fast-paced and collaborative environment
- Competitive compensation
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