Systems Engineer – Publishing Application
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Job Description
Systems Engineer maintaining business-critical Linux publishing applications. Supporting Perl automation, OmniMark workflows, infrastructure, troubleshooting, and production operations.
Responsibilities:
- Administer, support, and maintain enterprise publishing applications and associated infrastructure
- Troubleshoot and resolve application, system, and infrastructure issues
- Monitor application performance, identify root causes, and implement corrective actions
- Work with business users, developers, and stakeholders to understand requirements and resolve production issues
- Manage user access, account administration, and password updates according to security policies
- Support application deployments, upgrades, patching, and configuration changes
- Maintain and troubleshoot Linux servers and related system components
- Develop, modify, and support Perl automation and maintenance code and scripts
- Support and maintain OmniMark-based publishing and content-processing workflows
- Analyze application and system logs and performance metrics to diagnose issues
- Create and maintain technical documentation, operational procedures, and knowledge base articles
- Participate in incident, problem, and change management activities
- Provide production support and participate in on-call support as required
Requirements:
- Linux administration and support
- Perl programming
- OmniMark
- Application Support & Operations Experience
- IT Service Management Experience
- Strong troubleshooting and analytical skills
- Ability to prioritize and resolve production issues quickly
- Customer/user support orientation
- Collaboration with developers, business teams, and stakeholders
- Publishing systems or content management experience (highly desired)
- XML, SGML, or document publishing workflows (highly desired)
- Scripting and automation experience beyond Perl (highly desired)
- Experience supporting business-critical production applications (highly desired)
- On-call support experience (highly desired)
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