Senior Information Systems Engineer
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Job Description
Senior Information Systems Engineer owning identity, AWS, endpoint, ServiceNow, and AI governance systems. Supporting Cribl’s remote-first telemetry infrastructure company through automation, security, and on-call operations.
Responsibilities:
- Own administration of the primary identity provider and design joiner/mover/leaver automations
- Administer AWS accounts for corporate IT, VPN, and supporting infrastructure
- Manage secure networking patterns, logging, monitoring, and alerting across IT-owned cloud resources
- Own macOS and Windows endpoint management through MDM, including zero-touch provisioning, patch management, security baselines, and compliance reporting
- Serve as primary ServiceNow administrator for IT and Security, managing the data model, catalog, workflows, SLAs, and integrations
- Support ITGC, SOX/IT controls, access reviews, and change management
- Design and maintain automation workflows across IT systems and SaaS integrations
- Evaluate, configure, and govern AI tools and MCP-based agent frameworks
- Serve as Tier 3 escalation for complex incidents across identity, MDM, ServiceNow, and core platforms
- Participate in the IT on-call rotation
- Contribute to IT metrics, fleet reporting, and knowledge base content
- Partner with Security, Enterprise Applications, People, Finance, and Compliance teams
- Serve as a senior peer and escalation point across the IT and Security organization
Requirements:
- 5+ years in corporate IT roles with significant responsibility for systems administration across identity, SaaS, and/or infrastructure in a cloud-first environment
- Proven track record balancing project work and operational/on-call responsibilities
- Hands-on, production experience with AWS, including IAM, VPCs, EC2/ECS or similar, basic networking, and tagging/governance
- Hands-on administration of ServiceNow or a similar enterprise ITSM platform, including workflow configuration, catalog items, change/incident processes, and basic reporting
- Direct, production experience with at least one enterprise identity provider, including SSO, lifecycle management, and access policies
- Demonstrated ownership of macOS and/or Windows endpoint management in a mid-to-large fleet, including baseline configurations, software distribution, and patch management
- Experience with at least one scripting language such as Python, PowerShell, or Bash
- Comfort working with REST APIs and JSON
- Ability to work autonomously in a fast-moving, distributed environment
- Preferred: Experience with Jamf, Intune, Kolide, Google Workspace, Slack, Zoom, Atlassian, Glean, Serval, Zapier, AI tools and agents, MCP-based agent frameworks, Azure, or other major cloud providers
- Occasional duties outside standard working hours may be required
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Short-term disability insurance
- Life insurance
- Paid holidays
- Paid time off
- Fertility treatment benefit
- 401(k)
- Equity
- Cribl Corporate Bonus Program
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