Account Integration Specialist
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Job Description
Account Integration Specialist managing customer on-boarding and client campaigns for variable print and pre-media. Analyzing customer requirements and ensuring project deliverables meet standards.
Responsibilities:
- Coordinate and manage customer on-boarding/client interaction and campaigns for variable print or pre-media throughout the lifecycle
- Gather required data from customers and evaluate objectives and goals to create the project plan
- Submit Statement of Work to legal for approval
- Analyze and review the customer requirements and make determination on the scope of the overall project
- Pull together the appropriate resources/departments required to successfully implement a customer campaign
- Estimate time frames and resources required to successfully complete a project
- Design & implement workflows after evaluating complexity, deliverables, and costs/job profitability
- Maintain the master schedule for all project activities
- Communicate customer project status to appropriate stakeholders and disseminate information on problems or potential delays
Requirements:
- Bachelor degree in discipline related to functional work or role
- 3+ years of relevant work experience
- Strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools
- Ability to recognize anomalies and critical situations and respond appropriately
- Excellent communication skills
- Ability to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues of moderate complexity
- Must be able to clearly articulate business needs to both internal and external customers.
Benefits:
- medical, dental, and vision coverage
- paid time off
- disability insurance
- 401(k) with match
- life insurance
- other voluntary supplemental insurance coverages
- tuition assistance
- maternity leave
- adoption assistance
- employer/partner discounts
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