Account Specialist
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Job Description
Amazon Account Specialist managing daily operations for Seller Central and Vendor Central accounts. Focused on catalog management, compliance, advertising, and performance optimization.
Responsibilities:
- Manage Amazon Seller Central (3P) and Vendor Central (1P) accounts.
- Create and maintain product listings, variations, flat files, and catalog content.
- Handle Amazon Seller Support cases, account issues, suspensions, and appeals (POAs).
- Monitor account health and ensure compliance with Amazon policies.
- Support Sponsored Products, Sponsored Brands, and Sponsored Display campaigns.
- Optimize listings through keyword research, titles, bullet points, and backend search terms.
- Manage Brand Registry assets, including A+ Content and Brand Story.
- Prepare reports and communicate account performance and ongoing initiatives.
- Stay up to date with Amazon platform changes, policies, and best practices.
Requirements:
- 3+ years of hands-on experience managing Amazon Seller Central accounts.
- Experience working with Amazon Vendor Central (1P).
- Strong understanding of Amazon catalog management, compliance, and account health.
- Experience handling Seller Support cases, listing issues, and account reinstatements.
- Written English at a B2 level or higher.
- Strong analytical and organizational skills.
- Ability to manage multiple accounts simultaneously.
- Excellent written communication skills.
- Experience with FBA and FBM operations.
- Knowledge of Amazon SEO and listing optimization.
- Experience supporting Amazon Ads campaigns.
- Familiarity with Brand Registry and A+ Content.
- Proficiency with Excel or Google Sheets (formulas, filters, pivot tables).
- Experience using AI tools (such as ChatGPT or similar) to improve workflows, reporting, or content creation.
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