Account Specialist
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Job Description
Account Specialist providing support and troubleshooting for Boeing purchasing and TMX Aerospace. Managing customer service and order entry tasks to maintain satisfaction.
Responsibilities:
- Provides basic troubleshooting & problem-solving interaction with Boeing, TMX Aerospace purchasing, emergent support, and strategy participants.
- Duties can include order entry as well along with other task/projects which could be deemed necessary by their manager.
- Account Management, Phone support, Meetings & Email support, Research & Problem solving.
Requirements:
- High school diploma or equivalent
- At least 1-2 years of previous customer service experience
- Solid computer skills, beyond the basic level
- Strong attention to detail
- Excellent communication and customer service skills; ability to resolve problems successfully; willingness to “go the extra mile” for the customer
- Self-starting, dependable, accepts ownership, drives own goals/performance
- Flexible in scheduling and available for overtime as needed
- Experience in the aerospace industry, especially in a customer service, sales, or purchasing role
Benefits:
- Medical, Dental, Vision Insurance
- Life Insurance and Disability
- Voluntary Wellness Programs
- 401(k) or RRSP programs with Company Match
- Paid Vacation and Holidays
- Tuition Reimbursement
- And more!
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