AI Adoption Specialist, Freight Audit
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Job Description
AI Adoption Specialist guiding Freight Audit teams in implementing AI solutions to improve efficiency. Focusing on training, support, and integration of AI tools to achieve business goals.
Responsibilities:
- Identify AI opportunities via work with main stakeholders to find and evaluate use cases
- Offer expertise to integrate AI into workflows, address technical challenges, and provide technical support
- Track usage metrics, gather user feedback, and report on the success and impact of AI initiatives
- Advocate for and ensure AI solutions adhere to organizational risk frameworks, security protocols, and data integrity standards
- Help internal AI users to work with the implemented solutions effectively
- Guide Junior AI adoption specialists via sharing best practices and knowledge
- Analyze data available in FRED/BI systems to identify problematic areas in both directions – preventive & corrective.
- Analyze and update functional specifications, if needed.
- Collaborate with IT specialists to setup effective business rules.
- Help internal AI users to work with the implemented solutions effectively
- Collaborate with Freight Audit Ops teams to identify business use cases that can be optimized with the help of AI
- Develop and deliver training and resources to help users understand and effectively use AI solutions.
- Provide technical support in implementation of solutions into business workflows, give technical tasks to internal IT team in case of need
- Support of other roles within Operation department (DES, IA, RMS, CST, DE) in resolution of issues that they have during final product delivery
- Analyze data available in FRED/BI systems to identify problematic areas in both directions – preventive & corrective.
- Analyze and update functional specifications, if needed
Requirements:
- 1+ year of experience in work with AI, machine learning, LLMs, and relevant tools and platforms (Technical education will be a plus)
- 1+ year experience in Freight Audit business
- The ability to understand business needs and identify how AI can provide value and improve efficiency
- Upper-intermediate level of English (oral and written documentation, business communication);
- Analytical skills
- JIRA knowledge
- Google office/MS Office proficiency, including Google Sheets/Excel
- A strong understanding of AI, machine learning, LLMs, and relevant tools and platforms
- A results-oriented professional with strong analytical, problem-solving, and decision-making skills to drive impactful outcomes.
- An adaptable team player with exceptional interpersonal and organizational skills, capable of managing time effectively in a fast-paced environment.
- A responsible, quick learner who brings innovative thinking and flexibility to solve complex challenges.
Benefits:
- Health insurance
- Professional development opportunities
- Flexible work arrangements
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