Asesor de Servicio al Cliente, Bilingüe Francés
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Asesor bilingüe francés atendiendo consultas y resolviendo problemas para Teleperformance. Trabajo remoto desde Bogotá con documentación precisa y soporte omnicanal al cliente.
Responsibilities:
- Gestionar y responder cuidadosamente a todas las consultas de los clientes entrantes y salientes
- Proporcionar un excelente servicio mediante la escucha activa
- Trabajar con información confidencial de los clientes y tratarla cuidadosamente
- Resolver situaciones con paciencia, empatía y comprensión desde el primer contacto
- Mantener un continuo conocimiento práctico de los productos, servicios y promociones de los clientes
- Documentar y actualizar con precisión los registros en los sistemas requeridos
Requirements:
- Ser bachiller académico en adelante con disponibilidad de tiempo para laborar
- Persona que cuente con un nivel de Frances Avanzado B2 o B2+
- Persona que viva en Bogotá
- Sea una persona proactiva, responsable, empática y respetuosa
- No es requerida la experiencia laboral
Benefits:
- Prestaciones de ley
- Bonificaciones
- Trabajo desde casa (Waha)
- Capacitación paga desde el primer dia
- Programas de desarrollo corporativo y plan carrera
- Fondo de empleados
Similar Jobs
Seasonal Support Specialist – Tech
Seasonal technical support specialist resolving customer incidents for H&R Block’s tax services. Supporting internal and external users through phone, email, chat, and desktop control.
Customer Service Representative – Digital Solutions
Customer service representative supporting Solventum’s digital healthcare platforms. Troubleshooting user issues, managing orders, and educating customers through phone, email, and web channels.
Customer Service Representative
Customer Service Representative managing healthcare orders, inquiries, pricing, and complaints for Solventum Canada. Bilingual support through delivery using ERP systems and customer-service expertise.
Customer Experience Manager
Customer Experience Manager guiding Fortune 100 enterprises through cloud-security adoption for Wiz, which secures cloud and AI applications. Driving customer value, governance, enablement, and strategic expansion.
Customer Support Representative – Project Based
Customer Support Representative providing overnight Tier 1 support for Parkade’s parking app users. Troubleshooting requests, handling administrative actions, and escalating complex issues.
Advanced Associate, Customer Service – Quality & Training
Quality and training coordinator improving Pearson VUE customer-service operations. Delivering training, coaching agents, monitoring interactions, and maintaining process documentation.
Customer Service Support Specialist
Client Engagement Specialist supporting LATAM clients for a mission-driven mental-health and social-services nonprofit. Managing intake, scheduling, communications, documentation, and service referrals.
Sales Customer Service Representative, Remote
Remote CSR generating reverse-mortgage opportunities for Longbridge, a senior home-equity solutions provider. Handling calls, qualifying homeowners, scheduling follow-ups, and updating CRM records.
Travel Expenses Support Specialist
Remote Support Specialist handling phone, chat, email, and ticket inquiries for BCD Travel’s corporate travel solutions. Escalating complex requests and meeting service-level targets.
Customer Service Administrator
Customer Service Administrator resolving pricing, availability, returns, and delivery inquiries for Thermo Fisher Scientific. Providing cross-department customer support from Italy.
Atención al Cliente
Atención remota y retención de clientes móviles de Claro mediante promociones, ofertas y descuentos. GEA Internacional ofrece capacitación pagada, bonos y oportunidades de crecimiento.
Atención al Cliente
Atención y retención remota de clientes móviles de Claro mediante promociones y descuentos. Gestión de clientes para GEA Internacional, empresa asistencial presente en 16 países latinoamericanos.
Atención al Cliente, Bonos
Atención y retención remota de clientes móviles de Claro mediante promociones y descuentos. Gestión de consultas y ventas para GEA Internacional.
Atención al Cliente
Atención al cliente remoto para Claro, operador de telecomunicaciones. Retención de usuarios móviles mediante promociones, ofertas y descuentos.
Customer Support Agent – Entry Level
Customer Support Agent handling inbound customer interactions for national brands. Using guided systems to resolve questions, service requests, account needs, and product support issues.
Customer Care Representative – Phone Based
Customer Care Representative handling inbound customer, account, and product support for national brands. Using guided systems in a structured remote W2 support environment.
Customer Support Specialist – US Hours
Customer Support Specialist supporting business clients using Traild’s AI-powered finance automation platform. Troubleshooting software issues during US business hours and coordinating resolutions with Product and Engineering.
Customer Service and Ecommerce Operations Specialist
Customer service and ecommerce specialist supporting a premium UK footwear brand. Managing customer enquiries, returns, Shopify operations and AI-driven service improvements.
Customer Service Representative
Remote customer service representative serving customers of a well-known shoe company via phone. Building customer relationships while handling shifts across Texas or Arizona.
PT Customer Service Support Specialist
Part-time customer care specialist supporting Vybond, a global manufacturer of specialty adhesive tapes and films. Managing inquiries, orders, issue resolution, records, and cross-functional coordination.