Associate Director – Creative
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Job Description
Associate Director of Creative leading scalable, executable live-event experiences for Access, a women-owned destination management company. Guiding strategy, proposals, operations, partners, and national creative teams.
Responsibilities:
- Define and lead the creative vision for live events, meetings, and experiential programs across all markets
- Establish standards for immersive environments, staging, entertainment, guest flow, and multi-day program design
- Drive innovation in event formats, environments, and experiential storytelling
- Translate industry trends and cultural insights into real-world event applications
- Oversee creative direction of high-value, complex event proposals
- Develop guest experience narratives, spatial layouts, and experiential moments
- Partner with Sales and Events on scope, feasibility, and pricing
- Serve as the executive bridge between Creative, Sales, and Event Operations
- Align concepts with venue capabilities, production timelines, labor, logistics, safety, guest flow, budgets, and operational delivery
- Lead the national strategy for production, entertainment, fabrication, and technical creative partners
- Partner with Procurement and Finance on partner strategy and financial performance
- Lead and develop a national team of creative leaders
- Mentor Associate Directors and senior leaders
- Implement training programs in event production, logistics, and experiential design
- Build a leadership pipeline for complex, high-value live programs
- Lead long-term creative strategy supporting revenue growth, client retention, and market differentiation
- Establish systems and processes for efficient, scalable live event programs
- Lead capacity planning and resource allocation across markets
- Drive consistency in tools, workflows, and creative systems
- Champion continuous improvement in designing, selling, and executing live experiences
- Manage a personal book of business while supporting and leading a team
Requirements:
- 7+ years of creative experience in a DMC or related industry such as hospitality or events
- Comfort with Salesforce and understanding of its reporting features
- Verifiable knowledge and relationships in the specific, local destination
- Successful negotiation and relationship-building skills
- At least 3 years’ experience leading high-performing sales teams and achieving KPI targets
- Strong experience with Social Tables, Canva, AI products, and diagramming
- Proactive, solution-oriented mindset
- Excellent customer service orientation and passion for hospitality and special events
- Ability to communicate effectively and build positive internal and external relationships
- Ability to thrive in a fast-paced, changing environment while meeting deadlines and exceeding expectations
- Candidates must be based in or open to relocating to the required market
- Ability to travel throughout the territory as needed
- Legal authorization to work in the U.S. without sponsorship
- Creative portfolio or project samples requested
Benefits:
- Annual and quarterly awards
- Paid day off to serve your local community
- Annual all-company retreat
- Annual qualifier-based incentive trip for top performers (certain departments eligible)
- Regional team outings
- Monthly companywide meetings
- Strong base salary
- Quarterly bonuses
- Performance-based quarterly commission plans
- 401k with company match (eligible after 1 year; up to 4% of salary matched, vested immediately)
- Monthly cell phone stipend
- Work from home opportunities and flexibility, including full home office setup
- Flexible schedule opportunities
- Generous PTO
- Sick days
- 9 full holidays
- 5 half days off prior to holidays
- 2 floating holidays
- ½ day Fridays in July & August (based on achievement of goals)
- Extensive menu of health plans
- Paid parental leave
- Pet insurance program
- Employee Assistance Plan (EAP)
- Mentorship program
- “Masterclasses” in industry/department-specific topics
- State-of-the-art technology platforms and tools, including training
- Annual and monthly meeting content focused on professional development
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