Creative Director
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Job Description
Creative Director building Community Phone’s eldercare brand across TV, social, web, direct mail, packaging, and product storytelling. Owning creative performance, brand standards, and team growth.
Responsibilities:
- Set Community Phone's creative direction as the company scales
- Decide how the brand appears across TV, paid social, web, direct mail, packaging, and social channels
- Steward brand standards across paid ads, customer newsletters, and other platforms
- Scale and advance the brand identity system created by the design agency
- Personally design the website, product box, and defining brand assets
- Build and ensure the quality of the paid social creative production system
- Own creative performance in partnership with growth, including CAC impact
- Build the creative team needed to scale the brand
- Manage creative production budgets, agencies, freelancers, and complex programs
- Report directly to the Cofounder leading Revenue and Operations
Requirements:
- 8+ years in creative direction
- Built a phenomenal consumer brand
- Portfolio demonstrating exceptional creative work across digital, retail, social, packaging, experiential, film, photography, and product storytelling
- Both agency and in-house experience
- Experience leading art direction, design, motion, copy, and concept
- Ability and desire to personally create and design work
- Daily use and understanding of AI in creative work
- Experience creating creative that performs at scale, ideally across TV, paid social, and physical media
- Experience managing production budgets, agencies, freelancers, and complex creative programs
- Excellent taste, humility, intelligence, hunger, and judgment
- Ability to operate as the entire creative function and collaborate closely with growth
- Packaging and unboxing experience for consumer hardware or DTC products (nice to have)
- Experience with eldercare, health-adjacent, or trust-sensitive consumer brands (nice to have)
Benefits:
- Real creative license and budget to build the brand
- Direct line from work to customers and rapid customer feedback
- Fast-growing, YC-backed company environment
- Founder mindset, curiosity, and bias toward action
- Remote work
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