Automation Engineer
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Job Description
Automation Engineer innovating AI-driven solutions for optimization and workflow efficiency at Arch Systems. Contributing to the platform team in a remote-first culture with focus on reducing manual operational work.
Responsibilities:
- Automation & Workflow Optimization: Identify recurring support tickets, operational incidents, and manual workflows across teams.
- Design and implement durable automation for issues that occur more than once.
- Partner with all internal teams to investigate workflow bottlenecks and eliminate them through automation.
- AI-Assisted Automation: Use AI-assisted tools to triage incoming tickets or events, Generalize recurring issues into repeatable solutions, Generate scripts, workflows, or pull requests.
- Platform & DevOps Support: Participate in incident triage and operational support, including on-call rotations.
- Improve CI/CD pipelines (primarily GitHub Actions) to reduce failures, latency, and manual intervention.
Requirements:
- 4+ years of experience in DevOps, Platform Engineering, SRE, or Automation-focused roles.
- Strong scripting or programming experience (e.g. Python, Bash, Go, or similar).
- Hands-on experience with: AWS Infrastructure-as-Code (Terraform) CI/CD systems (GitHub Actions or similar)
- Experience operating production systems and responding to incidents.
- Demonstrated ability to replace manual or repetitive work with reliable automation.
- Clear written and verbal communication skills.
Benefits:
- Equity & Ownership: Benefit from equity opportunities that align your contributions with the long-term success and mission of Arch Systems.
- Remote-First Flexibility: Thrive in a remote-first culture designed to enable flexibility, balance, and productivity across a globally distributed team.
- Health insurance
- Professional development
- Innovation with impact
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