AWS Cloud Engineer III
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Job Description
L3 AWS Cloud Engineer leading Terraform, Kubernetes, GitOps, and Disaster Recovery automation. Supporting Rackspace Technology’s multicloud solutions and customer platforms.
Responsibilities:
- Act as the L3 escalation point for complex Cloud, DevOps, Kubernetes, infrastructure, and deployment issues
- Lead major technical activities across production and non-production environments
- Own complex infrastructure changes, upgrades, migrations, and platform improvements
- Lead and coordinate Disaster Recovery planning, restore testing, failover/failback, recovery, validation, and runbook preparation
- Design and implement infrastructure using Terraform and maintain reusable Terraform modules
- Review Terraform code and infrastructure changes implemented by L1/L2 engineers
- Define Terraform coding standards, repository structure, and implementation best practices
- Develop reusable Ansible roles, playbooks, and automation workflows
- Use AWX to automate server configuration, patching, application deployment, infrastructure operations, and repetitive BAU activities
- Convert manual operational activities into automated workflows
- Design and maintain ArgoCD-based deployments and implement GitOps practices for Kubernetes and application deployments
- Manage and troubleshoot ArgoCD applications, sync issues, configuration drift, deployment failures, environment promotion, and rollback activities
- Design and maintain Kubernetes workloads running on Amazon EKS
- Develop and maintain reusable Helm Charts and define standards for Helm values, templates, and environment-specific configurations
- Design and improve CI/CD deployment processes and support Jenkins and other CI/CD automation
- Lead automation initiatives across Cloud and DevOps platforms using Terraform, Ansible/AWX, Bash, Python, and CI/CD pipelines
- Define and enforce technical standards for infrastructure as code, Terraform, GitOps, Kubernetes, Helm, CI/CD, automation, cloud operations, patching, and deployment processes
- Establish reusable templates, modules, pipelines, and automation frameworks
- Perform technical reviews for L1/L2 changes
- Lead complex production incidents and perform Root Cause Analysis
- Identify recurring issues and implement permanent automated solutions
- Improve monitoring, logging, alerting, and operational reliability
- Participate in architecture and technical design discussions
- Lead production deployments, infrastructure upgrades, patching, and maintenance activities
- Mentor and provide technical guidance to L1/L2 engineers
- Create and maintain SOPs, runbooks, technical standards, architecture documentation, DR documentation, and operational procedures
Requirements:
- 8–12 years of relevant experience in cloud engineering, infrastructure, DevOps, or a related field is required
- Strong hands-on expertise in AWS, Amazon EKS, Kubernetes, Terraform, Terragrunt, AWX, Ansible, ArgoCD, GitOps, Helm, Docker, Jenkins, CI/CD, Git, Linux, Windows, Bash/Python, SSL/TLS, infrastructure automation, Disaster Recovery, monitoring and logging, production troubleshooting, and Root Cause Analysis
- Capability to lead technical activities independently
- Capability to own complex Cloud and DevOps changes
- Capability to design and implement automation
- Capability to lead Disaster Recovery activities
- Capability to implement GitOps using ArgoCD
- Capability to build automation using AWX/Ansible
- Capability to develop and review Terraform code
- Capability to define technical standards and best practices
- Capability to drive operational improvements
- Capability to mentor L1/L2 engineers
- Capability to handle complex production incidents and RCA
Benefits:
- Equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality or ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic
- Accommodation available for disabilities or special needs
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