Senior Cloud Services Engineer
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Job Description
Senior Cloud Services Engineer designing and operating Azure/AWS infrastructure for commercial real estate finance and advisory services. Automating, securing, and supporting highly available enterprise cloud platforms.
Responsibilities:
- Design, implement, and maintain scalable, secure, and highly available cloud infrastructure supporting enterprise collaboration, monitoring, and security platforms including Microsoft Azure, Amazon Web Services, Microsoft Office 365, Microsoft Purview, Box, and Cisco Email Security (Ironport)
- Manage and optimize enterprise cloud services and SaaS platforms for reliability, performance, and availability
- Evaluate complex infrastructure challenges, recommend technical solutions, and implement improvements to cloud services, system performance, and operational efficiency
- Automate provisioning, configuration, and management of cloud resources
- Use monitoring and observability solutions such as SolarWinds Observability Self-Hosted to detect performance issues and service disruptions
- Support enterprise data governance and compliance initiatives using tools such as Microsoft Purview
- Lead investigation and resolution of complex technical incidents, conduct root cause analysis, and implement operational improvements
- Partner with Information Security to ensure infrastructure platforms and SaaS services meet security policies, regulatory requirements, and governance standards
- Use ServiceNow, Jira, and Confluence for work tracking, operational documentation, and knowledge sharing
- Contribute to infrastructure standards, cloud architecture guidelines, and operational best practices
- Mentor junior engineers and team members
- Develop and maintain infrastructure architecture documentation, operational procedures, and system configurations
- Participate in an on-call rotation for 24/7 infrastructure support
- Perform other duties as assigned
Requirements:
- 8+ years of progressively responsible experience in IT infrastructure, systems administration, cloud services, or related technical disciplines
- Bachelor’s degree in computer science or related field, or equivalent practical experience
- Strong understanding of Azure, AWS, and related cloud technologies
- Ability to maintain documentation for infrastructure architecture, operational procedures, and system configurations
- Strong understanding of cloud infrastructure architecture, networking, identity management, and enterprise SaaS integrations
- Knowledge of data governance, compliance, and information lifecycle management practices within cloud environments
- Knowledge of disaster recovery and business continuity principles
- Understanding of information security certifications and audits
- Excellent verbal and written communication skills
- Ability to show ownership of your work, take on challenges and acknowledge growth opportunities, and demonstrate patience when learning new processes
- Courtesy, respect, and thoughtfulness in teaming with colleagues and other stakeholders
- Experience in real-estate domain a plus
Benefits:
- Up to 83% subsidized medical payroll deductions
- Competitive dental and vision benefits
- 401(k) + match
- Pre-tax transit and commuting benefits
- Robust health and wellness program with cash rewards and health resources
- Paid maternity and parental leave
- Other family paid leave programs
- Company-paid life, short-term disability, and long-term disability insurance
- Health Savings Account
- Healthcare and Dependent Care Flexible Spending Accounts
- Career development opportunities
- Volunteer hours and donation matching
- Opportunity to join one of Fortune Magazine’s Great Places to Work winners
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