AWS Cloud Engineer IV
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Job Description
AWS Cloud Engineer leading Rackspace Technology’s multicloud infrastructure, Kubernetes, and DevOps automation. Driving reliability, incident response, disaster recovery, and technical standards.
Responsibilities:
- Serve as the L3 escalation point and technical SME for complex AWS, operating system, Kubernetes, infrastructure, and deployment issues
- Design and implement infrastructure as code using Terraform and optionally CloudFormation
- Build reusable IaC modules and enforce coding standards
- Implement and maintain CI/CD pipelines and GitOps practices with ArgoCD
- Design pipelines, environment promotion, rollback, and drift remediation processes
- Develop configuration-management and operational automation using Ansible/AWX, Bash, PowerShell, Python, and other tools
- Design, deploy, and maintain Amazon EKS workloads, Helm charts, and environment-specific templates
- Perform Linux and Windows administration, including hardening, patching, performance tuning, and automated deployments
- Lead incident response and major production incidents, perform root-cause analysis, and implement permanent automated fixes
- Lead and coordinate Disaster Recovery planning and testing, including runbooks, failover/failback, and validation
- Define and enforce technical standards for IaC, Kubernetes, CI/CD, monitoring, logging, and operational processes
- Improve monitoring, alerting, logging, observability, and operational reliability
- Mentor and provide technical guidance to L1 and L2 engineers
- Review and approve infrastructure and deployment changes
- Create and maintain SOPs, runbooks, architecture documentation, and DR documentation
- Collaborate with product and customer engineering teams on cloud-based solutions, migrations, and optimizations
Requirements:
- 10+ years of relevant experience in cloud engineering, infrastructure, DevOps, or a related field
- Expert-level knowledge of AWS services, architecture patterns, security, networking, and operational best practices
- Deep understanding of Infrastructure as Code concepts and Terraform module design, state management, and security
- Extensive knowledge of Linux and Windows internals, administration, automation, and security hardening
- In-depth Kubernetes architecture and operations experience, preferably Amazon EKS, including Helm and GitOps patterns
- Familiarity with NIST, HIPAA, PCI, and similar security and compliance frameworks
- Expert AWS and Terraform skills, including Terragrunt patterns, reusable module development, state management, and IaC security
- Experience with EKS, Helm, containers, and GitOps using ArgoCD
- Experience building and maintaining CI/CD pipelines, artifact management, automated testing, and deployment automation using Jenkins, GitHub Actions, GitLab CI, or similar tools
- Experience using Ansible/AWX
- Expert-level Linux administration and solid Windows Server administration
- Bash, PowerShell, and Python scripting
- Strong Git skills, including branching strategies, code review, hooks, and access controls
- Monitoring, logging, and alerting experience with CloudWatch, Prometheus, ELK/EFK, or similar tools
- Secure IAM practices, secret management, network security, and encryption
- Disaster Recovery planning, testing, and runbook creation
- AWS certifications are preferred, including Solutions Architect or DevOps Engineer Professional
- CNCF/Kubernetes certifications and Azure/GCP certifications are beneficial
Benefits:
- Equal employment opportunity
- Disability or special-needs accommodation
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