Benefits Manager
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Job Description
Benefits Manager administering employee benefits, leave, compliance, and HRIS operations for Protos Security, a technology-enabled security services company.
Responsibilities:
- Administer and continuously improve the company’s employee benefits programs
- Serve as primary administrator for the ADP Workforce Now Benefits module
- Configure and maintain medical, dental, vision, life, disability, voluntary benefits, FSA/HSA, and retirement plans
- Process benefit elections, qualifying life events, new hires, transfers, and terminations
- Audit and reconcile benefit deductions, carrier invoices, enrollment, and premium billing
- Manage relationships with carriers, brokers, third-party administrators, COBRA administrators, and vendors
- Lead annual Open Enrollment activities, including configuration, testing, communications, reporting, and audits
- Support benefit renewals, plan design evaluations, benchmarking, cost analysis, and approved changes
- Support benefits-related mergers and acquisitions activities, including due diligence, comparisons, communications, vendor coordination, integration, and onboarding
- Administer employee leaves, including FMLA, ADA accommodations, disability, workers’ compensation coordination, and state leave programs
- Ensure compliance with ACA, ERISA, COBRA, HIPAA, Section 125, FMLA, and applicable regulations
- Prepare ACA, 1095-C, EEO-1, PCORI, and other compliance reporting and filings
- Support internal and external audits
- Develop dashboards, reports, and executive metrics for benefits and leave programs
- Resolve employee benefits inquiries and educate employees on programs, enrollment, leave, and system navigation
- Develop benefit guides, FAQs, communications, and educational resources
Requirements:
- Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience)
- Five (5) to seven (7) years of progressive experience administering employee benefit programs, preferably in a multi-state environment
- CEBS (Certified Employee Benefit Specialist) or CBP (Certified Benefits Professional) certifications preferred
- Experience as the primary administrator of ADP Workforce Now Benefits or a comparable HRIS platform; ADP Workforce Now strongly preferred
- Experience supporting benefit integration activities during mergers and acquisitions
- Strong working knowledge of ACA, COBRA, ERISA, HIPAA, FMLA, Section 125, ADA, and applicable federal and state leave regulations
- Experience administering disability and leave of absence programs with third-party administrators
- Advanced Microsoft Excel skills, including analyzing large datasets, reconciling benefit information, and producing executive-level reports
- Strong analytical, organizational, and problem-solving skills with exceptional attention to detail
- Excellent communication and customer service skills
- Experience managing vendor relationships, carrier billing reconciliations, and benefit compliance reporting
Benefits:
- Competitive compensation
- Health, Vision, Dental, and Life Insurance
- Employee Assistance Program
- FSA / HSA
- 401(k) with employer contribution
- Excellent Paid Time Off (24 days)
- Mentorship, cross functional projects, and career development
- Collaborative work environment
- Inclusive culture and generous employee support
- Great coffee
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