Bilingual Healthcare Customer Service Representative, Armenian-English
Posted 17hrs ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Bilingual Healthcare Customer Service Representative supporting consumers with healthcare needs remotely from California. Engaging customers and providing accurate information across various healthcare options.
Responsibilities:
- Answer incoming calls from customers
- Engage thoughtfully with customers to understand their needs
- Conduct research across multiple systems to resolve questions
- Provide clear, accurate information to help consumers navigate healthcare options
- Manage a high volume of interactions while maintaining quality and professionalism
- Follow a set schedule, including designated breaks and lunches
Requirements:
- At least 6 months of customer service experience
- Bilingual in English and Armenian
- High school diploma or equivalent
- Strong empathy, patience, and attentiveness to customer’s needs
- Comfort working with computer systems and Windows based applications
- A distraction free, designated home workspace
- A secure, high speed wired internet connection (minimum 25 mbps)
Benefits:
- PTO
- tuition reimbursement
- health and wellness incentives




