Bilingual Healthcare Customer Service Representative
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Bilingual Healthcare Customer Service Representative assisting consumers with their healthcare benefit needs through remote work from California. Engaging calls and providing accurate information to navigate healthcare options.
Responsibilities:
- Answer incoming calls from customers
- Engage thoughtfully with customers to understand their needs
- Conduct research across multiple systems to resolve questions
- Provide clear, accurate information to help consumers navigate healthcare options
- Manage a high volume of interactions while maintaining quality and professionalism
- Follow a set schedule, including designated breaks and lunches
Requirements:
- At least 6 months of customer service experience
- Bilingual in English and Tagalog
- High school diploma or equivalent
- Comfort working with computer systems and Windows based applications
- A distraction free, designated home workspace
- A secure, high speed wired internet connection (minimum 25 mbps)
Benefits:
- PTO
- tuition reimbursement
- health and wellness incentives
Similar Jobs
Retail Sales Representative
Customer Service Representative providing support for clients' customers via phone and email. Handling customer inquiries and managing orders, warranty support, and website troubleshooting.
Arabic-English Bilingual Healthcare Customer Service Representative
Bilingual Healthcare Customer Service Representative supporting consumer inquiries and resolving healthcare benefit questions. Providing exceptional service and maintaining professionalism while managing a high volume of interactions.
Bilingual Healthcare Customer Service Representative, Armenian-English
Bilingual Healthcare Customer Service Representative supporting consumers with healthcare needs remotely from California. Engaging customers and providing accurate information across various healthcare options.
Bilingual Healthcare Customer Service Representative, Farsi-English
Bilingual Healthcare Customer Service Representative engaging with customers regarding healthcare benefits. Managing high volume interactions to provide exceptional customer experiences while adhering to professional standards.
Korean-English Bilingual Healthcare Customer Service Representative
Korean-English Bilingual Customer Service Representative providing healthcare support remotely from California. Handling inquiries, conducting research, and guiding consumers through healthcare options with empathy and quality.
Bilingual Healthcare Customer Service Representative, Mandarin-English
Mandarin-English Bilingual Healthcare Customer Service Representative at TTEC, providing customer service related to healthcare benefit needs. Engaging with consumers and managing interactions to ensure quality service in a remote environment.
Bilingual Healthcare Customer Service Representative, Russian-English
Russian-English Bilingual Healthcare Customer Service Representative providing support for consumer healthcare inquiries. Engaging with customers remotely to deliver exceptional service from California.
Bilingual Healthcare Customer Service Representative, Cambodian-English
Cambodian-English Bilingual Healthcare Customer Service Representative assisting customers with healthcare inquiries. Work remotely from California, engaging consumers and resolving their healthcare benefit needs.
Bilingual Healthcare Customer Service Representative, Cantonese-English
Bilingual Healthcare Customer Service Representative providing assistance to healthcare consumers via phone. Supporting customer inquiries and resolving issues in a remote environment.
Bilingual Healthcare Customer Service Representative, Tagalog-English
Bilingual Healthcare Customer Service Representative providing support for healthcare benefit needs. Engaging with customers to resolve inquiries while working remotely from California.
Cantonese-English Bilingual Healthcare Customer Service Representative
Bilingual Customer Service Representative assisting consumers with healthcare inquiries. Providing exceptional support while working remotely from California.
Member Advocate – Support Specialist
Support Specialist ensuring superb customer experience for NOCD's members via phone, email, text, and chat. Educating members on services, troubleshooting issues, and collaborating for resolution.
Arabic-English Bilingual Healthcare Customer Service Representative
Bilingual Healthcare Customer Service Representative supporting consumers remotely in California. Engaging with customers, resolving healthcare benefit questions, and ensuring exceptional customer experience.
Bilingual Healthcare Customer Service Representative
Bilingual Healthcare Customer Service Representative supporting consumers with healthcare benefit inquiries and resolving questions. Engaging customers remotely and providing exceptional service accordingly.
Bilingual Healthcare Customer Service Representative, Cantonese-English
Cantonese-English Bilingual Healthcare Customer Service Representative helping consumers navigate healthcare options and providing support for healthcare benefit needs. Engaging thoughtfully in customer interactions while working remotely from home in California.
Farsi-English Bilingual Healthcare Customer Service Representative
Bilingual Healthcare Customer Service Representative supporting consumers by resolving healthcare benefit questions remotely from California. Engaging with customers and providing quality assistance.
Korean-English Bilingual Healthcare Customer Service Representative
Korean-English Bilingual Healthcare Customer Service Representative providing consumer healthcare assistance and resolving inquiries through thoughtful engagement and professionalism.
Mandarin-English Bilingual Healthcare Customer Service Representative
Mandarin-English Bilingual Healthcare Customer Service Representative supporting consumers by resolving healthcare benefit questions. Engage thoughtfully and manage a high volume of interactions with professionalism.
Bilingual Healthcare Customer Service Representative, Russian-English
Bilingual Healthcare Customer Service Representative assisting consumers with healthcare inquiries in a remote capacity. Supporting meaningful interactions and ensuring customer satisfaction.
Tagalog-English Bilingual Healthcare Customer Service Representative
Bilingual Healthcare Customer Service Representative assisting consumers with their healthcare benefit needs. Engaging with customers over calls while working remotely from California.