Business Operations Manager
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Job Description
Business Operations Manager streamlining Support Revolution’s global software-support operations. Leading procurement, IT operations, process improvement, governance, and cross-functional delivery.
Responsibilities:
- Lead and develop Procurement and IT Operations
- Provide operational oversight and support across HR and Talent Acquisition
- Manage key suppliers, contracts, renewals, and operational spend
- Drive operational projects and improvements from idea to delivery
- Build smarter, simpler, and more scalable ways of working
- Monitor KPIs, dashboards, budgets, and operational performance
- Support operational governance, compliance, and ISO standards
- Improve systems, automation, and workflows
- Bring teams together to solve cross-functional challenges
- Support managers, drive accountability, and keep priorities moving
- Act as a trusted operational partner to the COO, providing support, insight, and follow-through on key business priorities
Requirements:
- Experience in Business Operations, Operations Management, or a similar cross-functional role
- Experience managing people, projects, and competing priorities
- Strong supplier and commercial management skills
- Experience improving business processes and ways of working
- Confidence working with budgets, KPIs, and operational data
- Strong project-management skills
- Strong stakeholder-management and communication skills
- Genuine ownership mentality
- Experience across Procurement, IT Operations, HR, Talent Acquisition, governance, or ISO environments would be a big advantage
- Must be currently based in the UK with the right to work in the UK without sponsorship
Benefits:
- Competitive salary
- 33 days holiday, including bank holidays
- Annual Leave Purchase Scheme: purchase up to 5 additional days leave per annum
- Birthday Leave
- Length of Service Rewards, including bonuses, extra leave, and paid sabbaticals
- Company pension scheme
- Perkbox discounts, cashback, and wellness benefits
- Fully remote model, from wherever you are in the UK, with no office required
- Employee Assistance Programme (EAP)
- Eye tests
- Flu vouchers
- Excellent sick pay
- Tailored training and career growth
- Employee Referral Scheme rewards
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