Director, Business Systems – AI Enablement
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Director enabling Partnerize’s partnership automation platform through Salesforce, Asana and enterprise AI. Leading systems optimization, AI adoption and a two-person business systems team.
Responsibilities:
- Lead how Partnerize uses technology to run a smarter, faster business
- Own the configuration, roadmap and health of Salesforce and Asana
- Oversee integrations between Salesforce, Asana, NetSuite, HubSpot and DocuSign
- Optimize business processes, workflows, data quality and scalability
- Partner with stakeholders to develop user stories, solution designs and business requirements
- Manage intake, triage and Jira backlogs for business systems requests
- Configure, prototype and build Salesforce Flows, Asana workflows and Gemini agents
- Own user acceptance testing strategy and execution
- Lead end-user training, documentation, process flows, data dictionaries and communications
- Own enterprise AI platform rollouts, enablement, prompt templates and feature adoption
- Design, test and deploy functional AI agents and automated multi-step workflows
- Identify and deliver high-impact AI use cases from proof of concept through rollout
- Implement AI governance, data security practices and access controls with IT, Security and Legal
- Track and report AI outcomes including hours saved, cycle-time reduction and adoption rates
- Lead, coach and develop a team of two business systems professionals
- Manage external consultants, vendor relationships, SLAs, renewals and license optimization
- Own the consolidated Business Systems and AI roadmap
- Communicate technology and AI modernization value to executives and department heads
Requirements:
- 7+ years of progressive experience in business systems, business process optimization or enterprise application management
- Experience leading, coaching or managing business analysts, systems administrators or similar roles
- Bachelor's degree in Information Systems, Computer Science, Business Administration or a related field, or equivalent practical experience
- Deep hands-on Salesforce administrator or power-user experience, including automation (e.g., Flows) and data management
- Experience configuring and scaling Asana, Monday.com, Smartsheet or similar work management platforms
- Working knowledge of integrations with NetSuite, HubSpot and DocuSign
- Understanding of APIs, data models, ETL and data synchronization
- Practical experience rolling out and driving adoption of commercial AI tools, including prompt design, agent or workflow building and measuring impact
- Experience managing backlogs, prioritizing sprints and writing user stories in Jira
- Excellent written and verbal communication skills
- Collaborative style and experience delivering results through peer partnerships
- Proven ability to manage executive expectations, competing requests and prioritization frameworks
- Comfortable in a fast-paced environment with changing priorities and technologies
Benefits:
- Competitive salary
- Generous benefits
- Flexible work environment
- Flexible Time Off Policy – Take the time you need
- Enhanced Parental Leave: 16 weeks for birth parent, 8 weeks for non-birth parent at full pay after one year employment
- Robust Company Sponsored Health & Welfare Benefits
- 401k Plan – 4% employee match
- Enhanced Wellness Program including access to EAP and Wellness Coaching
- Regular company events and activities
Similar Jobs
Senior Analyst, Business Operations – Strategy
Senior Analyst optimizing ServiceTitan’s Property Care sales pipeline and GTM strategy. Building forecasts, dashboards, and outbound motions for a SaaS business.
Business Systems Manager – Automation
Managing Salesforce and Microsoft business systems automation for Brown & Brown. Leading administrators and scaling technology-driven processes across the organization.
Business Operations Lead
Business Operations Lead scaling operational frameworks, analytics, and reporting for Boosta, a global digital-business holding company. Improving cross-functional execution, prioritization, and organizational effectiveness.
Senior Finance and BizOps Manager
Finance and BizOps Manager managing accounting, compliance, tax, and cash flow for Community Phone, a SaaS company building phone services for communities. Owning cross-functional operations and equity administration.
Client Specialist – Non-Profit Business Operations
Client Specialist supporting nonprofit operations, HR, compliance, and grants for HigherRing, an ethical outsourcing partner. Managing administrative systems, staffing, reporting, and grant deliverables remotely.
Business Process Consultant, Expert Services – ServiceNow Finance, Procurement & Legal Solutions
Business Process Consultant guiding customers through ServiceNow finance, procurement, and legal workflow implementations. Defining processes, requirements, user stories, testing, and customer-facing deliverables.
ServiceNow Business Process Consultant – FSO/CSM
ServiceNow Business Process Consultant designing FSO, CSM, and FSM workflows for insurance and financial services enterprises. Translating operations into scalable processes, requirements, and AI-enabled solutions at NewRocket.
Business Operations Manager
Business Operations Manager running finance, HR, and technology operations for Tilting Futures, a youth-focused nonprofit. Building streamlined systems so a lean team can focus on serving young people.
ServiceNow Business Process Consultant – CSM, TPSM
ServiceNow Business Process Consultant designing CSM/TPSM customer-service and client-onboarding processes for CDW, a Fortune 500 technology solutions provider. Leading scalable enterprise transformation and ServiceNow solution design.
Business Operations Associate
Business Operations Associate supporting Circuit, a collaborative network of 80 credit unions and CUSO owners. Managing executive operations, invoicing, communications, meetings, and board support.
Business Operations – Junior Analyst
Jr. Analyst improving operations through no-code automations and data analysis. Supporting a Latin American technology and education company focused on talent and leadership development.
Business Operations Analyst – Junior
Jr. Business Operations Analyst automating workflows and analyzing data for a Latin American talent and leadership education company. Improving internal operations with no-code and low-code tools.
Lead Business Process Improvement
Lead large-scale process improvement for Airbnb’s global Community Support operations. Design AI-ready workflows, analyze data, and deliver measurable operational improvements.
Advanced Weapons Business Process Leader
Business Process Leader driving SAP S/4HANA transformation and global process standardization for Northrop Grumman’s defense systems. Supporting ERP rollouts, UAT, training, and site adoption.
Senior Salesforce Business Systems Administrator
Senior Business Systems Administrator leading enterprise systems, integrations, and AI solutions at Salesloft. Optimizing finance and G&A processes for an AI-powered revenue platform.
Principal Program Manager, Business Operations
Principal Program Manager coordinating Autodesk’s software-organization operations, reporting, budgets, contractors, and cross-functional programs. Creating structure, visibility, and follow-through across LEEP.
Manager, Business Operations – Business Development
Business operations manager strengthening partnerships for Jerry.ai’s AI-powered advisor for cars, homes, and motorcycles. Driving partner growth, analytics, negotiations, and cross-functional strategy.
Business Operations Manager – Global Agency Accounts
Business Operations Manager leading planning, dashboards, governance, and cross-functional execution for Waters and BD global healthcare agency accounts. Supporting life-science and medical-technology solutions.
Head of Software Systems – Business Enablement
Head of Software Systems leading a 300+ application portfolio for The Fedcap Group, a global nonprofit advancing economic well-being. Driving modernization, architecture, AI, adoption, vendors, and team growth.
Manager – Business Process Outsourcing
Business Process Outsourcing Manager running clients’ accounting operations for Citrin Cooperman’s advisory practice. Overseeing financial reporting, staff, systems implementations, and process improvements.