Business Operations Manager – PMO Lead
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Business Operations Manager leading PMO operations and financial controls for GDIT’s VA records digitization contract. Managing risks, deliverables, subcontractors, metrics, and program finance systems.
Responsibilities:
- Lead a team of PMO professionals coordinating successful completion of PMO tasks
- Implement and document robust internal and customer-facing business processes and guidance
- Engage with the VA customer through email and Teams to provide support and responses to inquiries
- Present operational performance, insights, and strategic recommendations to senior leadership
- Coordinate routine review and identification of program risks through the program Risk Register
- Facilitate monthly Risk Meetings with the customer
- Manage program action items through maintenance and review of the Action Item tracker
- Capture and report quantity-based performance metrics for status reporting and invoicing
- Oversee subcontract actions, GDIT supply chain purchases, hiring and VA onboarding activities, and administrative travel tracking
- Improve project processes, resolve performance issues, implement continuous process improvement, and apply lessons learned
- Manage contract deliverables for high-quality, on-time submissions
- Use GDIT enterprise data management systems and tools to create an integrated tracker for the full life cycle of program finances at prime and subcontractor levels
- Report to the Deputy Program Manager and collaborate with program leadership and GDIT functional teams in Contracts, Subcontracts, and Finance
- Support GDIT’s Department of Veterans Affairs Conversion Services contract and digitization of Veteran records
Requirements:
- Bachelor’s degree in business or a related field or an equivalent combination of education and experience
- 5+ years of progressive experience supporting project or program management roles
- Experience collecting, aggregating, analyzing, and presenting program information graphically, textually, and verbally
- Proficiency with AI tools and automation technologies
- Experience with project or program finance, scheduling, staffing, security/access procedures, meeting facilitation, customer interaction, status reporting, deliverables, subcontracting, bill of materials, and/or travel management
- Experience with Federal Government contracting and knowledge of Federal Acquisition Regulations (FAR)
- Experience managing a team responsible for PMO or finance-related tasking
- Moderate Microsoft Excel skills, including data management, sorting, filtering, matches and lookups, formula functions, pivot tables, charts, and graphs
- Proficiency with enterprise data management systems such as Oracle/OBIEE, AP WebQuery, KOFAX Markview, SC360, BPM, and/or Concur
- Demonstrated experience supporting a Government entity
- Knowledge of workflows for prime contract modifications, subcontract modifications, and de-obligations
- Demonstrated experience building and maintaining EAC calculations
- Ability to obtain a Position of Trust and successfully pass a Government background screening process, including detailed forms and onsite fingerprinting
- Outstanding written and verbal communication skills
- Critical thinking skills to resolve operational issues and identify risks and mitigation
- Work visa sponsorship will not be considered
- Only direct applicants are eligible; third-party agency and corp-to-corp submissions are not accepted
Benefits:
- Comprehensive medical plan options, including plans with Health Savings Accounts
- Dental plan options
- Vision plan
- 401(k) plan with pre- and post-tax contribution options and company match
- Full flex work weeks where possible
- Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave
- Typically 15 days of paid leave per calendar year
- 10 paid holidays per year
- Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees
- Short- and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
- AI-powered career tool identifying career steps and learning opportunities
- Internal mobility team supporting career goals
- Wellness packages
- Award-winning culture of innovation and military-friendly workplace
Similar Jobs
Head of Business Process Outsourcer – BPO Partnerships
Head of BPO partnerships building global outsourcer alliances for Stuut, an AI order-to-cash platform. Driving partner-sourced revenue, commercial agreements, and go-to-market programs.
KPO Lean Leader – Power Business Operations CoE
GE Vernova Lean Leader improving Power business operations through Lean roadmaps, kaizen, and Hoshin deployment. Building capability and measurable results across functions.
KPO Lean Leader – Power Business Operations CoE
KPO Lean Leader driving Lean roadmaps, kaizen, and capability building across GE Vernova’s Power business operations. Translating strategy into measurable, sustained improvement.
Director, Business Systems – AI Enablement
Director enabling Partnerize’s partnership automation platform through Salesforce, Asana and enterprise AI. Leading systems optimization, AI adoption and a two-person business systems team.
Senior Analyst, Business Operations – Strategy
Senior Analyst optimizing ServiceTitan’s Property Care sales pipeline and GTM strategy. Building forecasts, dashboards, and outbound motions for a SaaS business.
Business Systems Manager – Automation
Managing Salesforce and Microsoft business systems automation for Brown & Brown. Leading administrators and scaling technology-driven processes across the organization.
Business Operations Lead
Business Operations Lead scaling operational frameworks, analytics, and reporting for Boosta, a global digital-business holding company. Improving cross-functional execution, prioritization, and organizational effectiveness.
Senior Finance and BizOps Manager
Finance and BizOps Manager managing accounting, compliance, tax, and cash flow for Community Phone, a SaaS company building phone services for communities. Owning cross-functional operations and equity administration.
Client Specialist – Non-Profit Business Operations
Client Specialist supporting nonprofit operations, HR, compliance, and grants for HigherRing, an ethical outsourcing partner. Managing administrative systems, staffing, reporting, and grant deliverables remotely.
Business Process Consultant, Expert Services – ServiceNow Finance, Procurement & Legal Solutions
Business Process Consultant guiding customers through ServiceNow finance, procurement, and legal workflow implementations. Defining processes, requirements, user stories, testing, and customer-facing deliverables.
ServiceNow Business Process Consultant – FSO/CSM
ServiceNow Business Process Consultant designing FSO, CSM, and FSM workflows for insurance and financial services enterprises. Translating operations into scalable processes, requirements, and AI-enabled solutions at NewRocket.
Business Operations Manager
Business Operations Manager running finance, HR, and technology operations for Tilting Futures, a youth-focused nonprofit. Building streamlined systems so a lean team can focus on serving young people.
ServiceNow Business Process Consultant – CSM, TPSM
ServiceNow Business Process Consultant designing CSM/TPSM customer-service and client-onboarding processes for CDW, a Fortune 500 technology solutions provider. Leading scalable enterprise transformation and ServiceNow solution design.
Business Operations Associate
Business Operations Associate supporting Circuit, a collaborative network of 80 credit unions and CUSO owners. Managing executive operations, invoicing, communications, meetings, and board support.
Business Operations – Junior Analyst
Jr. Analyst improving operations through no-code automations and data analysis. Supporting a Latin American technology and education company focused on talent and leadership development.
Business Operations Analyst – Junior
Jr. Business Operations Analyst automating workflows and analyzing data for a Latin American talent and leadership education company. Improving internal operations with no-code and low-code tools.
Lead Business Process Improvement
Lead large-scale process improvement for Airbnb’s global Community Support operations. Design AI-ready workflows, analyze data, and deliver measurable operational improvements.
Advanced Weapons Business Process Leader
Business Process Leader driving SAP S/4HANA transformation and global process standardization for Northrop Grumman’s defense systems. Supporting ERP rollouts, UAT, training, and site adoption.
Senior Salesforce Business Systems Administrator
Senior Business Systems Administrator leading enterprise systems, integrations, and AI solutions at Salesloft. Optimizing finance and G&A processes for an AI-powered revenue platform.
Principal Program Manager, Business Operations
Principal Program Manager coordinating Autodesk’s software-organization operations, reporting, budgets, contractors, and cross-functional programs. Creating structure, visibility, and follow-through across LEEP.