Care Coordinator
Posted 6hrs ago
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Job Description
Care Coordinator managing behavioral-health assessments, care plans, and interdisciplinary services for Magellan Health members in Las Cruces. Improving quality, outcomes, and cost-effective resource use.
Responsibilities:
- Coordinate care for individual clients and identified populations through assessment, care planning, implementation, coordination, monitoring, and evaluation
- Provide virtual or face-to-face care coordination according to contractual requirements
- Promote appropriate use of clinical and financial resources to improve quality of care and member satisfaction
- Provide care coordination to members with behavioral health conditions requiring intensive interventions and oversight
- Conduct in-depth health risk and comprehensive needs assessments covering psychosocial, physical, medical, behavioral, environmental, and financial parameters
- Develop, communicate, document, and implement care plans and serve as the point of contact for service delivery
- Coordinate and monitor strategies to improve members' and families' health and quality-of-life outcomes
- Identify and address gaps in care and advocate for members' care needs
- Monitor plans of care and measure intervention effectiveness
- Collect clinical path variance data to identify improvement opportunities
- Work with members and interdisciplinary care plan teams to adjust plans of care
- Educate providers, staff, members, and families on care coordination and health strategies
- Facilitate interdisciplinary teamwork and cost-effective delivery of quality care and services
- Collaborate with members, caregivers, legal representatives, physicians, care providers, and ancillary support services
- Assist members with questions and concerns regarding care, providers, or delivery systems
- Maintain professional relationships with inpatient, outpatient, and community resources
- Generate reports in accordance with care coordination goals
- Assist with orientation and mentoring of new team members as appropriate
Requirements:
- 3–5 years' experience in Social Work, Nursing, Healthcare-related field, or relevant experience in lieu of degree
- Experience in utilization management, quality assurance, home or facility care, community health, long-term care, or occupational health
- Experience analyzing trends based on decision support systems
- Business management skills, including cost/benefit analysis, negotiation, and cost containment
- Knowledge of referral coordination to community and private/public resources
- Detailed knowledge of cost-effective care coordination and interpretation of data
- Ability to make decisions requiring significant analysis and investigation
- Ability to determine courses of action in complex situations not addressed by existing policies or protocols
- Ability to maintain complete and accurate enrollee records
- Effective verbal and written communication skills
- Ability to work well with clinicians, hospital officials, and service agency contacts
- Required education: GED or high school
- Valid in-state driver's license required
- Must comply with applicable legal, regulatory, contractual, and internal policy requirements
- Must understand, comply with, and attest to role-specific security responsibilities and controls
Benefits:
- Potential eligibility for short-term incentives
- Comprehensive benefits package
- Health, life, voluntary, and other benefits
- Benefits and perks supporting physical, mental, emotional, and financial wellbeing
- Tobacco-free workplace













