Care Coordinator

Posted 6hrs ago

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Job Description

Care Coordinator managing behavioral-health assessments, care plans, and interdisciplinary services for Magellan Health members in Las Cruces. Improving quality, outcomes, and cost-effective resource use.

Responsibilities:

  • Coordinate care for individual clients and identified populations through assessment, care planning, implementation, coordination, monitoring, and evaluation
  • Provide virtual or face-to-face care coordination according to contractual requirements
  • Promote appropriate use of clinical and financial resources to improve quality of care and member satisfaction
  • Provide care coordination to members with behavioral health conditions requiring intensive interventions and oversight
  • Conduct in-depth health risk and comprehensive needs assessments covering psychosocial, physical, medical, behavioral, environmental, and financial parameters
  • Develop, communicate, document, and implement care plans and serve as the point of contact for service delivery
  • Coordinate and monitor strategies to improve members' and families' health and quality-of-life outcomes
  • Identify and address gaps in care and advocate for members' care needs
  • Monitor plans of care and measure intervention effectiveness
  • Collect clinical path variance data to identify improvement opportunities
  • Work with members and interdisciplinary care plan teams to adjust plans of care
  • Educate providers, staff, members, and families on care coordination and health strategies
  • Facilitate interdisciplinary teamwork and cost-effective delivery of quality care and services
  • Collaborate with members, caregivers, legal representatives, physicians, care providers, and ancillary support services
  • Assist members with questions and concerns regarding care, providers, or delivery systems
  • Maintain professional relationships with inpatient, outpatient, and community resources
  • Generate reports in accordance with care coordination goals
  • Assist with orientation and mentoring of new team members as appropriate

Requirements:

  • 3–5 years' experience in Social Work, Nursing, Healthcare-related field, or relevant experience in lieu of degree
  • Experience in utilization management, quality assurance, home or facility care, community health, long-term care, or occupational health
  • Experience analyzing trends based on decision support systems
  • Business management skills, including cost/benefit analysis, negotiation, and cost containment
  • Knowledge of referral coordination to community and private/public resources
  • Detailed knowledge of cost-effective care coordination and interpretation of data
  • Ability to make decisions requiring significant analysis and investigation
  • Ability to determine courses of action in complex situations not addressed by existing policies or protocols
  • Ability to maintain complete and accurate enrollee records
  • Effective verbal and written communication skills
  • Ability to work well with clinicians, hospital officials, and service agency contacts
  • Required education: GED or high school
  • Valid in-state driver's license required
  • Must comply with applicable legal, regulatory, contractual, and internal policy requirements
  • Must understand, comply with, and attest to role-specific security responsibilities and controls

Benefits:

  • Potential eligibility for short-term incentives
  • Comprehensive benefits package
  • Health, life, voluntary, and other benefits
  • Benefits and perks supporting physical, mental, emotional, and financial wellbeing
  • Tobacco-free workplace