Care Coordinator II – Foster Care
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Job Description
Care Coordinator supporting foster children’s healthcare through phone outreach, home visits, and care-plan coordination. Helping Centene connect members with providers, benefits, and community resources.
Responsibilities:
- Support care management activities and assigned member teams
- Ensure services are delivered by healthcare providers and partners
- Perform member outreach telephonically or through home visits
- Document care and service activities and plans
- Discuss care plans, service plans, next steps, resources, questions, and concerns with members
- Coordinate care activities with healthcare and community providers, partners, members, and caregivers
- Respond to member and provider inquiries, requests, and concerns
- Communicate with care managers, practitioners, and others to facilitate member services and continuity of care
- Support service assessments and screenings
- Maintain and distribute member records as needed
- Identify needs and make referrals to Care Managers, community-based organizations, and Disease Managers
- Provide education on available benefits and resources
- Perform other duties as assigned and comply with policies and standards
Requirements:
- High School diploma or GED
- Requires 1–2 years of related experience
- Ability to work remotely from home anywhere within the state of Missouri
- Ability to work Monday–Friday, 8am–5pm
- Ability to provide telephonic support to Foster Care children
- Ability to perform member outreach by phone or home visits
- Ability to coordinate care with healthcare and community providers, partners, members, and caregivers
- Ability to document and maintain member records in accordance with state and regulatory requirements
- Ability to follow contractual requirements, regulatory guidelines, and standards
Benefits:
- Competitive pay
- Health insurance
- 401K and stock purchase plans
- Tuition reimbursement
- Paid time off plus holidays
- Flexible approach to work with remote, hybrid, field or office work schedules
- Additional forms of incentives may be included in total compensation
- Benefits may be subject to program eligibility
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