Category Manager – Kitchen and Bath
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Job Description
Category Manager driving kitchen and bath strategy, promotions, and partner performance for an installed home improvement software provider. Owning category initiatives, reviews, and continuous improvement.
Responsibilities:
- Develop and execute strategies for assigned home improvement categories to generate new leads, increase sales and revenue, enhance competitiveness, and improve customer satisfaction across partner networks.
- Serve as the subject matter expert for assigned categories and drive measurable category performance and continuous improvement.
- Analyze category metrics, market trends, customer behavior, and competitor performance.
- Develop coordinated promotional strategies with IME, retailers, manufacturers, distributors, and service providers.
- Conduct regular internal and external business reviews.
- Own category-specific initiatives, including Wizards, Spec Sheets, and program improvements.
- Maintain project plans, milestones, deadlines, and action items.
- Use IME systems and workflows to improve category programs, partner experience, and operational efficiency.
- Engage manufacturers, distributors, and dealer networks; document feedback, communicate next steps, and resolve or escalate barriers.
- Maintain promotional calendars, evaluate promotion effectiveness, and adjust quarterly strategies.
- Analyze reports covering leads, sales, revenue, recruitment or assignment needs, ZIP-code coverage, work order cycle time, customer surveys, and promotions.
- Research industry trends and outside factors affecting assigned categories.
- Complete competitor reviews and category content audits.
- Coordinate cross-functional initiatives and ensure commitments and deadlines are met.
- Ensure accurate category information across partner-facing and consumer-facing platforms.
- Work with marketing teams on promotional strategy, visual merchandising, and creative campaigns.
- Attend trade shows, factory visits, and customer-facing events to maintain expertise and identify opportunities.
- Perform other duties as required.
Requirements:
- High School diploma or equivalent
- 4+ years of proven experience in Kitchen and Bath, Flooring, Exteriors, MEP or other home improvement categories, with a strong understanding of product lines, installation processes, and vendor/contractor coordination in these areas.
- 4+ years of retail experience
- Professional demeanor.
- Sound judgment and strong problem-solving ability.
- Excellent communication skills, both written and oral.
- Ability to interact effectively with all levels of an organization, including executive and C-level
- Exceptional organization skills.
- Ability to juggle multiple projects at a time, while maintaining efficiency and sharp attention to detail.
- Ability to adapt to changing or multiple priorities.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
- May require some travel, very limited and less than 10%.
Benefits:
- 100% remote work environment
- Employer provided equipment.
- Medical, dental, and vision insurance
- Health savings plan includes employer contribution to health savings account.
- Medical and dental flexible spending accounts
- Company paid basic life, short-term disability, and long-term disability insurance.
- 401K plan with employer match
- Company matches 100% of the first 4% of salary deferrals.
- All contributions, including employer contributions, are 100% vested immediately.
- Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
- Employee assistance program
- Pay on demand.
- Critical illness, hospital indemnity, group accident, and legal insurance
- Paid time off.
- Equal Opportunity and Drug-Free Workplace
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