Claims Adjuster
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Job Description
Remote contract Claims Adjuster guiding US property-insurance customers through claim resolution. Investigating losses, applying coverage, issuing payments, and writing accurate exterior estimates.
Responsibilities:
- Adjust assigned desk claim files through resolution in accordance with applicable claims-handling regulations and program guidelines
- Request appraisals, estimates, cause and origin reports, and other reports to investigate claims
- Communicate with customers via phone, text, email, or mail using their preferred channel
- Review estimates and reports and issue payments owed under policy contracts
- Maintain high-quality claim files with thorough documentation, regular diary entries, proper coverage application, and compliance with claims-related laws and regulations
- Write accurate exterior estimates
- Guide customers through the claims process with empathy, accuracy, and speed
Requirements:
- At least 2 years of experience adjusting P&C Insurance claims
- Must possess an adjuster license
- Experience in homeowners, condo, or landlord insurance is required
- Xactimate experience preferred
- Knowledge of 3rd party claims and 1st party litigation is nice to have
- AIC and/or ARM is a plus
- Superior verbal and written communication skills
- Extensive knowledge of standard claims practices, estimating, claims processes, coverage application, subrogation, SIU, and related claims matters
- Experience in subrogation, fraud investigation, or property damage estimating is a bonus
- Above average computer skills
- Ability to independently learn new software quickly and use online resources
- Ability to manage a large workload with minimal oversight
- Authorized to work in the US
Benefits:
- Competitive pay per claim handled
- Set your own hours and methods, subject to regulatory and carrier timeline standards
- Independent contractor engagement (1099)
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