Clinician Scheduler
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Job Description
Remote Clinician Scheduler managing complex clinician schedules across hospitals for USACS. Optimizing staffing, provider utilization, budgets, and shift coverage.
Responsibilities:
- Create and maintain schedules for multiple hospital locations 45 days before the start of each month
- Use Shift Admin scheduling software to auto-generate schedules based on customizations, rules, and weightings
- Establish relationships with providers to understand scheduling preferences and hard stops
- Analyze requests, identify conflicts, and determine solutions or escalate when necessary
- Compile historical-data reports to determine future staffing needs
- Collaborate with credentialing, RDO, Directors, and other stakeholders to ensure available staffing
- Coordinate utilization of cross-credentialed providers and days of availability with other clinician schedulers
- Schedule traveling physicians and optimize site allocation
- Optimize trades and shift blocking to minimize traveling physician costs
- Ensure continuity of care, shift equity, and compliance with site-specific scheduling policies
- Schedule providers according to budgeting tiers and contractual obligations
- Coordinate outside clinician resources through locum companies when necessary
- Modify shift maps as directed by site leadership
- Adjust schedules with Presidents, VPs, Site Directors, and RDOs under immediate deadlines
- Work with site Physician/APP leaders to finalize schedules before publication
- Fill anticipated and last-minute open shifts and communicate schedule changes
- Maintain provider satisfaction and clarify scheduling expectations
- Investigate and resolve scheduling complaints
- Set up Shift Admin and apply shifts with pay codes to automate payroll through Workday integration
- Exercise judgment when deviations from policies are necessary to meet deadlines
- Communicate terms and premium rates with providers
- Perform on-call responsibilities when required
- Escalate to clinician leadership when needed
- Ensure agreement among stakeholders on scheduling policies and decisions
- Analyze metrics and communicate results
Requirements:
- Experience creating/managing complex fluid schedules
- Strong organization and problem-solving skills
- Strong communication and interpersonal skills
- Ability to prioritize competing needs
- Critical thinking and decision-making skills
- High-level analytics skills
- Ability to effectively perform in a multi-task work environment
- Ability to identify and communicate emerging issues to management
- Knowledge and skills using Windows personal computers, Microsoft Outlook, Word, Excel, and Adobe Acrobat
- Technical ability with scheduling software
- Bachelor’s degree preferred
- Shift Admin scheduling experience preferred
- Previous experience working with clinicians preferred
- Ability to navigate and function under a dual and remote reporting structure
- Ability to maintain patience and composure in difficult situations
Benefits:
- Medical, dental, and vision insurance options
- Health savings accounts (HSA) and flexible spending accounts (FSA)
- 401(k) employee and employer contributions
- Paid time off, including vacation, sick leave, and company holidays
- Paid parental leave & family support benefits
- Short-term and long-term disability insurance
- Life and accidental death & dismemberment (AD&D) insurance
- Employee assistance programs & wellness resources
- Bonus eligibility, equity, or other incentive programs, depending on the role
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