Front Line Care Clinician
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Job Description
Remote clinician supporting Medline Front Line Care products, customer education, and clinical implementations. Partnering with health systems to improve CAUTI, CLABSI, HAPI, and fall-prevention outcomes.
Responsibilities:
- Own clinical support activities related to retaining and growing Medline Front Line Care business
- Provide clinical subject matter expertise on safe and effective product use
- Present and educate health systems and clinical stakeholders on Front Line Care products
- Build and maintain account-level relationships with CNOs, ACNOs, ICU leaders, unit leaders, Infection Prevention, WOCN, Quality/Patient Safety, and other clinical stakeholders
- Support retention activities, trials, implementations, and post-implementation support in assigned accounts
- Collaborate with Front Line Care Specialists to pitch, perform assessments, and implement and maintain clinical solutions
- Collaborate with Acute Care, IDN, Front Line Care Strategic Account Managers, Front Line Care Representatives, and other partners
- Lead or attend local trade shows, educational dinners, chapter events, and product events
- Maintain appropriate touchpoint frequency with priority accounts
- Conduct in-services, just-in-time education, clinical troubleshooting, bedside audits, trial support, clinical solutions workshops, and protocol reviews
- Coordinate customer expectations, internal resources, clinical evaluations, implementation needs, and follow-up actions
- Participate in Front Line Care Clinical business reviews
- Facilitate communication and collaboration among relevant internal stakeholders
Requirements:
- Education per certification requirements
- At least one required certification or qualification: RN (Registered Nurse), CCRN (Critical Care Registered Nurse), APRN (Advanced Practice Registered Nurse), VA-BC (Vascular Access Board Certified), CRNI (Certified Registered Nurse of Infusion), CWOCN (Wound, Ostomy, and Continence Nursing Certification), CWCN (Certified Wound Care Nurse), WCC (Wound Care Certification), CNOR (Certified Perioperative Nurse), CIC (Certified Infection Control), or meeting state-specific requirements to practice
- Clinical expertise related to safe and effective use of products
- Ability to support customer relationships, clinical troubleshooting, trials, implementations, and clinical solutions execution
- Ability to collaborate with clinical and commercial stakeholders
Benefits:
- Competitive total rewards package
- Continuing education and training
- Health insurance
- Life and disability insurance
- 401(k) contributions
- Paid time off
- Employee Assistance Program
- Employee Resource Groups
- Employee Service Corp
- Bonus and/or incentive eligibility
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