Cloud Engineer
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Job Description
Cloud Engineer managing AWS environments at CloudHesive. Supporting incident response, infrastructure improvements, and collaborating on automation initiatives.
Responsibilities:
- Manage and support cloud environments across AWS services including EC2, ECS, EKS, ALB, RDS, VPC, VPNs, S3, and CloudFront
- Troubleshoot infrastructure and application incidents across multiple customer environments
- Implement monitoring and alerting to maintain system reliability and availability
- Collaborate with engineering teams on automation initiatives and Infrastructure as Code deployments
- Support containerized and cloud-native workloads
- Assist with performance optimization, cost optimization, and architecture improvements
- Provide technical support and guidance to customers and internal teams
- Participate in operational processes including incident response and on-call rotations
Requirements:
- 3+ years of experience managing cloud infrastructure
- Advanced knowledge of AWS architecture and services
- Experience designing and troubleshooting complex production environments
- Strong experience with Infrastructure as Code
- Experience supporting databases such as MySQL, PostgreSQL, or Aurora RDS
- Experience mentoring or supporting junior engineer
- Fluent in spoken English
- Desirable: AWS certifications
- Experience with containers (Docker, ECS, EKS, Kubernetes)
- Experience with CI/CD pipelines
- Experience with Azure or multi-cloud environments
- Experience working in Managed Service Provider (MSP) environments
- Experience with NinjaRMM endpoint management
- Experience with cloud governance platforms such as MontyCloud
- Experience with backup platforms such as Druva
- Familiarity with alerting platforms such as OpsGenie or PagerDuty
- Experience with Trend Micro security solutions
Benefits:
- Competitive compensation
- Comprehensive benefits
- Training on cutting-edge technologies and partners (AWS)
- Flexible work schedule
- Responsible time off
- Standing desks
- Kitchen filled with employee-selected snacks
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