Commercial Collector
Posted 6ds ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Commercial Collector managing B2B collections for Altus Commercial Receivables. Collaborating with clients and maintaining a high level of integrity while negotiating payments.
Responsibilities:
- Minimum of 80 outbound/inbound calls
- Negotiate payment in full or secure a payment arrangement
- Create a sense of urgency for non-paying debtors
- Work closely with the Client Support Representative to resolve disputes
- Maintain a positive attitude
- Remain respectful to debtors & peers
- Strong work ethics and integrity
- Prioritize time management
- Remain professional at all times
- Meet/exceed monthly phone, activity & fee quotas
Requirements:
- Collections, sales, telemarketing, customer service, or call center experience preferred
- Basic proficiency with Microsoft Office, data entry and strong computer skills, Excel preferred
- Critical Thinker
- Basic Math and Writing skills
- Salesforce experience is a plus
- Strong attention to detail and goal-oriented
- Ability to de-escalate adverse situations
- Strong interpersonal, communication, and organizational skills
- Dependability
Benefits:
- Benefit package with health, dental, vision, life, and disability coverage options
- 401(k) retirement plan option with company matching
- Generous paid time off policy - start with 18 days per year
- Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice
Similar Jobs
23d
Collector I
Collector role at Navient assisting consumers with student loan repayments and payment arrangements. Utilizing communication skills and compliance knowledge to navigate financial solutions for customers.
23d
No more related jobs available.