Customer Service Manager, Nationwide
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Job Description
Kundenservicemanager für Qivalos digitale Messdatenplattform im Immobilienbereich. Betreuung von Kunden und Montageprozessen sowie Sicherstellung der Kundenzufriedenheit.
Responsibilities:
- Provide telephone and in-person support to our customers
- Take responsibility for the smooth execution of all installation activities related to customer properties
- Actively contribute to the development of our solution portfolio
- Ensure customer satisfaction
- Support customers throughout the entire process, from A to Z
- Manage customer accounts nationwide
Requirements:
- Completed commercial or technical vocational training, or a comparable qualification
- Experienced project managers are welcome
- Strong communication skills and a high level of service orientation
- Structured approach and ability to work independently
- Team player with a strong sense of responsibility
- Open-minded and enthusiastic about familiarizing yourself with new subject areas
- Career changers from other fields are welcome
Benefits:
- Option to work from home
- Team events
- Attractive salary
- Company bike program
- Company pension scheme
- Flexible working hours
- Support when familiarizing yourself with new subject areas
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