Data Analyst II
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Job Description
Data Analyst II at CSG analyzing data across departments. Collaborating with teams to develop insights and reporting for operational improvements.
Responsibilities:
- Analyze operational data, develop insightful reporting, and support process improvements
- Collaborate closely with data stewards and business leaders to translate data into meaningful business insights
- Analyze and interpret operational data across Product, Engineering, Sales, Marketing, and Professional Services
- Build data collection, cleansing, and transformation processes to prepare high‑quality datasets
- Produce consistent reports and insights for Monthly Business Reviews, event‑based reviews, and ad‑hoc analyses
- Create and maintain dashboards, partnering with corporate “OneView” teams and Power BI specialists
- Synthesize data narratives for business leaders—identifying anomalies, uncovering root causes, and developing insights
- Track and report qualitative and quantitative improvements on identified issues
- Ensure compliance with internal policies, regulations, and security standards
- Contribute to collaborative problem-solving, proactive communication, and cross‑functional engagement
Requirements:
- Bachelor's degree in Computer Science, related field, or equivalent experience
- 1–4 years of experience in analytics, business intelligence, or data analysis
- Experience developing reports and dashboards
- Strong SQL skills and proficiency with Power BI, Power Automate, Mircrosoft Fabric, and Microsoft Office
- Ability to translate data into clear business insights with strong analytical and critical‑thinking skills
- Effective written communication to present complex findings simply and clearly
- Ability to collaborate in fast‑paced, high‑pressure environments
- Strong ownership mindset with a focus on tracking and driving improvements
- A candid communicator who can surface issues constructively and thoughtfully
- High attention to detail, strong business acumen, and commitment to data quality and compliance
- Training in data analysis, business analytics, or related disciplines (preferred)
Benefits:
- Accommodation for persons with disabilities during application process
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