Data Entry, Customer Service Representative
Posted 6hrs ago
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Join Quality Certain as a Remote Data Entry / Customer Service Representative. Focused on data integrity and customer support in a fully remote environment.
Responsibilities:
- Accurately input, update, and maintain large volumes of data within our company databases and systems.
- Perform regular data verification and cleansing to ensure accuracy and completeness.
- Serve as the first point of contact for customer enquiries via email and other digital communication channels.
- Resolve customer issues efficiently and professionally, escalating complex cases where necessary.
- Provide clear and accurate information to clients regarding our services.
- Generate reports and retrieve data for internal teams as required.
- Uphold data confidentiality and security standards at all times.
Requirements:
- Proven experience in a data entry, administrative, or customer service role.
- Exceptional typing speed and a high level of accuracy.
- Proficiency in Microsoft Office Suite, particularly with MS Excel.
- Excellent written and verbal communication skills.
- Strong organisational and time-management abilities, with the capacity to manage multiple tasks.
- A keen eye for detail and a commitment to quality.
- The self-discipline and motivation to work effectively in a remote environment.
- Familiarity with CRM systems is considered an advantage.
Benefits:
- A competitive hourly rate ranging from $35 to $88 USD , commensurate with experience.
- The flexibility and convenience of a fully remote working arrangement.
- Opportunities for continuous professional development and training.
- A supportive and collaborative international team environment.














